Firefox window opens off screen

Hi all,

Every time I open the extension in a new window in Firefox it opens off the screen and is not visible. I need to manually right click on the window from the taskbar, click move and use the arrow keys. I have this issue on PC and mac.

This is a driving me mad and I’m hoping there is a permanent solution/fix so I don’t have to spend time setting up a new PW manager.

Thank you

Hello,

I don’t know the reason it behaves like that for you; when I pop-out the extension, it always shows on the left of the right edge of the FF windows.

I have a “better” make-shift suggestion that you can try, though, if popping out the extension is what you are doing on W11. When you pop out the windows, it is the top-most windows which has the focus. I can do :window:-Left arrow, and it will snap to the left edge of the screen. Grab the title bar and drag it down a bit will resize it back to the original size at the mouse’s position.

Hopefully, somebody will come along and suggest a more permanent solution.

Welcome, @M_B3 to the community!

You might try uninstalling the Bitwarden extension, removing its local files and reinstalling.

You will need to log back in (including MFA if configured) and you will need to redo some local settings, such as Biometrics, but your vault data itself will remain intact.

I would, out of an abundance of caution first create an emergency sheet and test it on the web vault (https://vault.bitwarden.com or https://vault.bitwarden.eu).

Thanks all for the suggestions