Firefox extension pop up not visible

Ask the Community Password Manager
,
1

Using the Bitwarden extension, since the extension upgrade, the feature to open a pop-up in a new window results in a window that I cannot see on the desktop.

Click on the Bitwarden icon.
Click “pop out to a new window” icon.
No window is visible.
In the task bar, Firefox shows the second window, but if I click on it, it does not appear on my desktop.
The only action I can perform is to close this window from the task bar.
This issue started when the extension was updated.

Have fully rebooted, problem persists.

Firefox 128.5
Bitwarden 2024.12.3
OS: Windows 11 - v10.0.22631

2

Hello,

I would try uninstalling/restarting browser/reinstalling (making sure you know the correct master password and have your 2FA handy). Otherwise, these workarounds may work:

3

Thank you. Uninstalling and reinstalling worked.

1 Like
4