Auto Fill not working on FireFox for Android

aguirguis · April 12, 2021, 9:57am

Hi,

I am using FireFox for Android (and even tried many of its variants like Fennec). Unfortunately, the Auto Fill feature never works from the first time if the vault is locked.

Steps that fail:

Open a website with a form.
Click the empty field and choose AutoFill with Bitwarden.
Put in the master password to unlock the vault.
At this point you expect BitWarden to unlock the vault AND fill the form, however, when I do this, it doesn’t fill the fields at all.

Steps that work:

Open a website with a form.
Click the empty field and choose AutoFill with Bitwarden.
Put in the master password to unlock the vault.
Refresh the page again.
Click the empty field and choose AutoFill with Bitwarden (which has already been unlocked in the previous step).
Now only it is able to fill the fields.

Would you please check this bug and fix it? It has been ongoing for several months now.

Thanks.

mainlake · May 30, 2021, 11:21am

Same problem here. Works fine with Chrome, but on FF only as you described.
Is this a Bitwarden or FF issue?
Phone: OnePlus 7, Android: 11, FF: 88.1.4.

Turner574 · May 31, 2021, 12:40pm

I was reading a lot about this issue and wanted to provide a very quick workaround that helped me.

let style = window.getComputedStyle(document.getElementById('email'))
  if (style && style.backgroundColor !== inputBackgroundNormalState) {
    this.inputAutofilledByBrowser = true
  }

where inputBackgroundNormalState for my template is ‘rgb(255, 255, 255)’.

So basically when browsers apply autocomplete they tend to indicate that the input is autofilled by applying a different (annoying) yellow color on the input.

Edit : this works for every browser.

Delta · June 12, 2021, 5:53am

I have the same issue. However I don’t need to refresh the page for it to work.

My steps that work are:

Open a website with a form.
Click the empty field and choose AutoFill with Bitwarden.
Unlock the vault.
Select the login details to autofill.
Bitwarden will close but the fields will remain empty.
Click the empty field and choose AutoFill with Bitwarden.
Select the login details to autofill.

Now only it is able to fill the fields.

kyferez · September 8, 2021, 2:45pm

@Delta How do you get BW to pop up again? It refuses to show again in the form field that it failed to fill unless I refresh the page.

Even then it won’t fill the fields for me on most sites in FF Android I’m pretty unhappy with BW so far. It also doesn’t work well in FF on Windows!

Trac3rTong · December 13, 2021, 9:29am

It’s pretty annoying and the issue is not fixed for nearly a year. Isn’t there a solution?

vachan · December 13, 2021, 1:23pm

I am still facing this issue on Firefox Android. I am not sure if this is a problem with Bitwarden or Firefox. The Bitwarden autofill popup does appear but it does not autofill.

aguirguis · December 13, 2021, 1:41pm

Yeah never got this resolved. It’s sad that Bitwarden team is ignoring such bug in an important browser like FireFox. Is there anyway we can draw their attention to that problem?

WattsvilleBlues · December 19, 2021, 2:25pm

Same problem for me. Any resolution incoming?

ikt · January 8, 2022, 10:55am

Just +1-ing this issue.

Joezzz · February 4, 2022, 8:23am

Joined to +1 this bug. Android 10. Huawei device. Working in chrome.

aguirguis · February 4, 2022, 8:44am

Hi Trey @tgreer

Do you think you can support us by moving this thread to another category that can be seen by the team as a bug report? It seems to be a bug that a lot of people are complaining about.

Thanks.
Andrew

tgreer · February 4, 2022, 2:10pm

@aguirguis we have an open issue for this actually

github.com/bitwarden/mobile

Autofill isn't working on mobile (generally or for a specific site or app)

opened 11:24PM - 28 Apr 21 UTC

eliykat

## Describe the Bug We are aware of some situations where the Bitwarden mobil…e app will not autofill information correctly. This may be due to: * the particular website or app you're trying to autofill * the particular browser being used (including first and third party browsers) * the mobile operating system and/or its version (Android vs. iOS) * the mobile device (hardware) * some other combination of factors This includes situations where: * autofill does not work at all * autofill does not work consistently * autofill otherwise does not work as expected This is something the Bitwarden team is actively working on but need your help as a community and active Bitwarden users! Note: this issue is for the **Bitwarden mobile app only**. If you're having issues with the browser extension on a computer, please go to [this issue instead](https://github.com/bitwarden/browser/issues/1621). ## Expected Result If you have autofill enabled (following the instructions for [Android](https://bitwarden.com/help/article/auto-fill-android/) or [iOS](https://bitwarden.com/help/article/auto-fill-ios/), and you click a field in a login form in your mobile browser or an app, you should have the option to autofill the credentials from your Bitwarden vault. ## Actual Result This works most of the time, but not always and it can depend on _many, many_ factors. Some sites, apps or devices simply don't work, some don't work consistently and others who knows. This is what we're aiming to fix! ## Call to Action Below is a link to a Google Form that we have created for capturing information that will help us track down all of these pages, apps, devices and/or OS versions where Bitwarden has failed to autofill your information. You may submit as many as you like, just please help us help you and the community by providing meaningful information and only those sites/pages where it legitimately doesn't work. [Report autofill failure - mobile](https://forms.gle/NcZ2BmLfKH9txCzz8) If you've been sent to this issue because another issue you had open was closed as a duplicate, thank you for taking the time to submit the issue to us, however we truly need to track this under a single item in aggregate fashion so we can manage it holistically and ensure we're taking broad measures that will improve this behavior with the maximum benefit to all. Please consider using the linked form above to submit the prior sites you had reported in the issue closed.

We use GitHub for reports like this, but this thread is a good discussion area, too.

metaphase · February 15, 2022, 10:35pm

@tgreer I’m also finding that it isn’t working on Chrome on Windows 10 either for sites where it used to work before - all since the latest update. Is that a known issue too? (currently on 1.56.5)