Version 2022.9.0 does not start on Windows

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1

Latest desktop version does not start on Windows 10 pro 32 bit
Also the portable version does not work.
Windows app 2022 8.1 works fine

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2

Hey @Henk_Gerrits does a fresh install solve the issue?

3

Thanks. No a fresh install does not solve the problem.

4

I installed an update from the Microsoft Store today and the app stopped starting.
Reinstalling didn’t help.
Windows 11 Home x64

5

Thanks for the reports, the team is investigating. You can also create a bug report on Github here with your system information for the team to investigate

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6

Hello, I have exactly the same problem with version 2022.9.0. I also use Windows 10 Pro 32 bit.

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7

Hello, i created a bug rapport on GitHub.
Greetings Henk

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8

Just updated the Windows app to 2022 9.0 from the Windows Store and the app also stops working. Browser extensions working fine.

9

The team is continuing to investigate, for anyone experiencing this issue, let us know if either of the 2 direct downloads from the Bitwarden website resolves the issue.

10

No, the version from Bitwarden has the same problem.
See my first post.

11

Both versions do not start.

12

Why has a bug ridden update been relesed. I use opera and its not loading the extension. Over 200 passwords not accessible. Ive uninstalled … reinstalled and nothing… This is causing great stress. Recall it and send out the previous version 2022.8 and also do not auto update it again. I thought I had switched off auto update.

13

I have the same problem with PC using Windows 10. The Android version works on my phone. This problem began less than 14 hours ago. At that time I was still entering new passwords.
It is now 2:08 PM (14:08) EDT.

14

Windows 11 PRO, same issue, app crash, do not start…
Protocol show this info:
Název chybující aplikace: Bitwarden.exe, verze: 2022.9.0.0, časové razítko: 0x62c5b9aa
Název chybujícího modulu: desktop_native.win32-ia32-msvc.node, verze: 0.0.0.0, časové razítko: 0x62de8071
Kód výjimky: 0xc0000005
Posun chyby: 0x0001f4b9
ID chybujícího procesu: 0x4e10
Čas spuštění chybující aplikace: 0x01d8c79c47c16261
Cesta k chybující aplikaci: C:\Program Files\WindowsApps\8bitSolutionsLLC.bitwardendesktop_2022.9.0.0_x86__h4e712dmw3xyy\app\Bitwarden.exe
Cesta k chybujícímu modulu: \?\C:\Program Files\WindowsApps\8bitSolutionsLLC.bitwardendesktop_2022.9.0.0_x86__h4e712dmw3xyy\app\resources\app.asar.unpacked\[email protected]\desktop-native\desktop_native.win32-ia32-msvc.node
ID zprávy: b38fb3f8-1caa-4e1f-b576-24485c55009a
Úplný název chybujícího balíčku: 8bitSolutionsLLC.bitwardendesktop_2022.9.0.0_x86__h4e712dmw3xyy
ID aplikace související s chybujícím balíčkem: bitwardendesktop

15

Thanks everyone, the team is working on a fix for this, but you can add any additional detail to the issue on Github.

In the meantime you can grab a direct download from the Bitwarden website or 2022.8.1 via Github.

17

Not being a “Power User”, might you suggest what information would be most helpful? And hints as to where I should look to find it?

18

Great question! To report a bug, you can click the green ‘new issue’ button near the top right corner, it will take you step by step to enter all the necessary information.

19

My Github username is MyMags. Took a while to find password. :slight_smile: I hope it helps.

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20

Thanks! Apologies I missed the other open issue, so I copied your info over to that one so it’s all in one place, thanks again! Desktop client 2022 9.0 does not start on W10 · Issue #3507 · bitwarden/clients · GitHub

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21

Got email from Troy that they know the problem and expecting to solve it this week.

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