I’m facing a strange issue on my desktop with Windows 10 Home.
I’ve already installed Bitwarden on two other PCs with Windows 11 Pro and had no issue at all.
On the other hand on my Windows 10 Home desktop the integration with Windows Hello seems not to be working.
The machine supports fingerprint reading via Windows Hello and I use it for login and to authenticate in various applications (e.g. myki).
When I enable the “Unlock with Windows Hello” setting, the usual Hello popup appears asking for my fingerprint. I provide it, it gets recognized and the “Unlock with Windows Hello” in bitwarden settings is enabled and remains enabled if I close and reopen the Settings window.
After I lock the vaulti in the desktop app, though, at the login only the “Unlock with PIN” is available, no Windows Hello popup appears and there is no “Unlock with Windows Hello” button.
Also, if I try to enable the option to “Unlock with Biometrics” in any browser extension, the desktop app opens up Windows Hello prompt, my fingerprint gets recognized but an error appears saying: “Unable to enable Biometrics. Action was canceled by the desktop application”. After that the option is not enabled.
Any suggestion on how to fix this issue?
The solution proposed in some other threads suggesting the installation of VB redistributable is not working, at least after installing the latest redistributable from MS web site.