Premium tag on TOTP for Familly Organization

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1

Context : lost OTP feature (+attachement) since last UI update only on web vault + browser extension.

I am a paid subscriber of a Familly Organization.

Since the last UI update I have issue accessing OTP code from the web extension. I can see a “premium” tag as the item is in a family collection:

premium-tag-on-otp-for-familly-organization-v0-5ow8yudd5r8e1
premium-tag-on-otp-for-familly-organization-v0-5ow8yudd5r8e1902×1254 25.7 KB

But then the code is available when searching for the item (I can copy it by clicking the OTP icon).

premium-tag-on-otp-for-familly-organization-v0-mj8irgre5r8e1
premium-tag-on-otp-for-familly-organization-v0-mj8irgre5r8e1962×1236 28.2 KB

Finally, I dont have any problem when accessing the OTP code from the desktop app:

premium-tag-on-otp-for-familly-organization-v0-c72dmkof5r8e1
premium-tag-on-otp-for-familly-organization-v0-c72dmkof5r8e11080×784 20.5 KB

Anyone in this situation, is there any workaround ?

2

Quoting Bitwarden support:

We have an open GitHub issue for this behavior, which you can find here: https://github.com/bitwarden/clients/issues/12458

I’m not able to provide an ETA for when this will be resolved, but our Development team is investigating this, and we hope to have a resolution for this soon.

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