Android App: how can I copy my otp?

Ask the Community Password Manager
1

Hey,
I hope you are doing well.

My question:
How can I copy the otp from my bitwarden app to e. g. a website?
I can’t see the otp in my app, only the authentication key.

Thx.

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2

The authentication key should only be visible when you’re editing an entry. Have you got a premium subscription?

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3

Thx for your answer.
Yes for sure, if I edit the entry I can see the key.

I have a premium account.

How can I see my otp in my android app?

4

Hi Chris - if you are a premium user and you can’t see the TOTP code, open your web vault at https://vault.bitwarden.com to ensure you actually have 2FA setup properly for that login item. It sounds like something didn’t get registered properly, not something related to the android app.

5

To follow up with the comments above, if you recently purchased premium, you may need to log out and back in to see the premium functionality.

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6

Thx!
The resolve looked to easy for me, lol

Log out and log in resolved the issue.

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7

Worked for me too. If this is an ongoing issue would it be possible to prompt users to relog after they have activated premium?

8

Thanks for the feedback, the team is looking at ways to improve this.

9

I must say this is a bit more that a little frustrating, just paid to get access to OTP, and took we well over 30minutes to find this to get it working.
The fact that it don’t state “premuim” required or something like that in the app makes it impossible to understand that you are not using your license.

10

Thanks Andreas, I’ll pass this along to the team, a fix was put in place to help solve this but might not be catching all previously existing users, and we are working on in-app notifications as well.