Option to make browser extension window remain open and pinned (always on top)

This is a really common use case where a website cannot be auto-filled and I have to go search the browser extension manually.
When I find the correct login, I click to copy the username/email, then paste it into the corresponding form field.
By doing this, the bitwarden extension pop up window disappears and my spot in the extension window is lost. When this happens, I have to start the scenario from scratch and search for the correct login again. Once found, I can click on the password icon to copy the password.

This is a very common use case and has been bugging me for years.
This is why I am finally recording this here.

Is there something I am missing? Am i using it wrong? I can’t be the only one with this issue.

Possible solutions:

  1. keep the extension window open when a user name is copied.
  2. Auto copy password after having copied the username
  3. at least keep my spot in the app and dont reset back to home page.
3 Likes

Have you tried the right-click context menu? As long as the site has a matching login, it will contain the username/password copy options, even if autofill doesn’t work.

Screen Shot 2020-05-21 at 12.48.07 PM

If there is a matching login, there are fewer clicks involved.
Click1: Extension icon
Click 2: Username copy button

Then
Click 3: Extension Icon
Click 4: password copy button

This is not the main painpoint (though both could be resolved with the solutions suggested above).

The main problem is when there is no matching login.

If there’s an entry with the correct login details that doesn’t match, just add the URL.

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All I am saying is that its a common use case to search and then copy credentials when autofill doesnt work. It would be made easier if the popup window could stay visible. This is about streamlining the existing user interaction.

2 Likes

Lots of existing solutions have been mentioned here already. You can also popout the BW extension window so it floats independently of your main browser window. It won’t disappear then.

This suggestion is for Bitwarden browser extension

Hello, I’m one of those people who switched from LastPass to Bitwarden and can’t even express how happy I am with Bitwarden and how great it feels comparing to LastPass. Anyway, I have a small suggestion for it. I think it would be very useful if devs would put “Always on Top” option in settings. Sometimes I want to copy things from Bitwarden and paste them on the website, however whenever I copy something and then click on the website to paste it, Bitwarden chrome extension doesn’t stay opened, it closes, so I need to click on it again, go in secure notes, find the note I was trying to copy and continue like this, which is a bit tiring you will agree. So, I think simple “Always on Top” option would be very useful.

Hi @dean0919 - welcome to the forums and welcome to Bitwarden!

We do have a ‘pop-out’ option that we think is a cool option . If you open the browser extension and click the little box with the arrow (as seen below) - it’ll stay open until you close it.

Screen Shot 2020-07-24 at 9.38.01 AM

But! Another nifty trick (if you’re a Firefox user) - is our side-bar support, which is awesome:

Let us know what you think!

2 Likes

Hi tgreer,
I’m Chrome user, so second trick won’t work for me.

I just tried that “pop-out” option. Not bad, but still it’s not what I suggested. It does stay opened, but it gets minimized when you click on the website to paste copied content. It would be much easier if you guys would add simple option to stay on top for Bitwarden in settings, so users could easily copy/paste things from there to the websites without minimizing :slight_smile:

Thanks for the feedback! The pop out window shouldn’t minimize when you change focus though, it should operate as a completely separate window.

Anyhow - thanks for posting the request!

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Great! I didn’t know this little option. Thanks for mentioning it. :slight_smile:

It does. But it disappears in the background if you click back into the website. So you have to put the Bitwarden window into the foreground again. That’s what @dean0919 meant. It would be great if there was an option for this separate windows to always stay on top. :wink:

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I documented some potential task flows for the browser extension that were meant to address a different UI frustration, but I think may also address yours. Take a look and let me know if you think this would help or if it could be improved at all:

I think instead of a popout button there should be a keep open button. When in keep open mode there should be a cancel keep open mode and popout button

2 Likes

I agree with the sidebar solution but at the same time, I also believe there should be an option to allow the pop-out to a new window to stay on top.

It makes it easy to manually type in the passwords on the banking websites where autofill is disabled.

Some websites require multiple fields to be copied and pasted.

So you would search chrome extension for the item card you want and click “View Item” to display it.
you can copy one field, but as soon as you click the website you want to paste it, the “View Item” card would close. This is annoying as you need to search for the item again and again when you have multiple fields to copy-paste.

Enpass has a little anchor button that would make the card persistent and always on top until you close it or it times out.

vs Enpass

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Try this:

image

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Please add a “lock to screen” push-pin icon feature in browser extensions top corner view so Bitwarden stays open when mouse clicks another app window. Clicking icon again should unlock with icon change that appears to have rotated.

Push-Pin

A user definable auto-timeout would be nice if there’s any interest, but not essential for this user like the description above is.

Thanks in advance,
SamH

1 Like

If you click the arrow icon at the top left of the extension pop-up, it’ll break out into its own little window. Not quite what you’re asking for, but it solves the problem of it disappearing when you click elsewhere.

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Yes I do realize that but thanks for the suggestion Dan. Appreciate your reaching out!

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Hi @SamH! Just wondering if there was a certain UX difference in a push-pin vs. the pop-out action? Extensions can’t stay open indefinitely, which is why the pop-out is used, so even a push-pin option would still pop-out :face_with_monocle:

If you’re a Firefox user, there is actually a nifty sidebar option, too: Picking the Right Password Manager | Bitwarden Blog

1 Like