Hello,
I have a suggestion to improve the BW (Bitwarden) website that would benefit users:
Title: Simplifying URL Matching in Bitwarden on iOS
One of the most frustrating aspects of using Bitwarden on iOS is the confusion surrounding URL matching against the host URL.
Currently, in the Bitwarden iOS app, there’s an option for users to select how they want to match the URL. However, this option can be quite misleading, as it only allows matching against the domain due to iOS restrictions (unlike 1Password, which doesn’t have this limitation).
This setting often perplexes users, as it implies more flexibility than iOS actually allows. The Android version of Bitwarden offers this setting because it makes sense there, but it’s not relevant to iOS users.
For example, when a user opens an app based on a server’s IP address and port, they are presented with a multitude of irrelevant options, causing confusion and wasting their time. It’s worth noting that while Bitwarden does mention this on their website (Using URIs | Bitwarden Help Center) in a warning panel, it’s not adequately clarified within the iOS mobile app docs.
To improve the user experience, I suggest the following:
- Tailor Bitwarden for iOS: Create an iOS-specific solution that simplifies URL matching. Rather than relying on the confusing options, Bitwarden can develop a user-friendly interface that automatically matches URLs within iOS limitations.
- Study 1Password: Investigate how 1Password has successfully managed URL matching on iOS without this confusing setting. This might provide valuable insights for improving the Bitwarden user experience.
- Remove Unnecessary Options: If a straightforward iOS solution isn’t feasible or desirable, consider removing the option to pick the host URL in the iOS app. Simplify the app’s user interface to match iOS’s capabilities accurately.
- Enhance Documentation: Improve the documentation within the mobile section, making it clear and user-friendly, with explicit information about URL matching on iOS.
These improvements will make Bitwarden more user-friendly and efficient, saving users time and reducing confusion. It will also align better with iOS limitations, providing a seamless experience for iOS users.