Dodo
(Dodo)
October 19, 2021, 1:31am
1
Hello,
Bitwarden doesn’t detect that some pages contain login fields. How to report such sites to Bitwarden developers?
Thanks
dh024
(David H )
October 19, 2021, 1:38am
2
Hi @Dodo - welcome!
To answer your question, you can add the website here:
opened 09:44PM - 18 Feb 21 UTC
enhancement
help wanted
## Describe the Bug
We are aware of many sites' login forms, payment gateways… , identity forms, etc. where the Bitwarden browser extension either on a single platform/browser or multiple will not autofill information. This is something the Bitwarden team is actively working on but need your help as a community and active Bitwarden users!
## Expected Result
When you have autofill configured and get to a page where you have saved credentials within Bitwarden, and your browser extension is unlocked, the credentials should be automatically populated. Otherwise, if you have saved information and use a manual action or command to autofill credentials, identity information, card information, etc.; it should properly populate the form.
## Actual Result
This works most of the time, but not always and it can depend on _many, many_ factors. Some sites simply don't work, some don't work consistently and others who knows. This is what we're aiming to fix!
## Call to Action
Below is a link to a Google Form that we have created for capturing information that will help us track down all of these pages and forms where Bitwarden has failed to autofill your information. You may submit as many as you like, just please help us help you and the community by providing meaningful information and only those sites/pages where it legitimately doesn't work.
[Report autofill failure](https://forms.gle/yYVQkepxxLKZ3kR6A)
If you've been sent to this issue because another issue you had open was closed as a duplicate, thank you for taking the time to submit the issue to us, however we truly need to track this under a single item in aggregate fashion so we can manage it holistically and ensure we're taking broad measures that will improve this behavior with the maximum benefit to all. Please consider using the linked form above to submit the prior sites you had reported in the issue closed.
Hopefully the folks at Bitwarden will eventually tweak things to recognize the site, although some website developers make it really hard with unconventional login pages (banks are a prime culprit).
In the meantime, you might also try creating some custom fields of your own for your Bitwarden login to see if that does the trick. Here is a help page describing how you might do that, if you are interested:
https://bitwarden.com/help/article/custom-fields/
Dodo
(Dodo)
October 22, 2021, 12:26am
3
Thanks for the reply.
I just found out the page in question is using chrome login window. See screenshot.
Any solution to that?
dh024
(David H )
October 22, 2021, 4:02am
4
With just a screen capture like that, hard to know.
But you might want to check out this thread - it may be relevant to your situation.
Autofill in pop-up login prompts
Please support autofill for sites that use pop-up login windows instead of HTML textboxes
Feature function
Currently, autofill only works for textboxes within the webpage
Some web applications require authentication before they send any HTML to the browser, like this:
[Screenshot 2021-01-14 101747]
It would be very helpful if these were possible to auto-fill as well
Take note of @tgreer ’s response, especially.
Any suggestion for this issue I have also same problem. Thanks in advance.
dh024
(David H )
October 22, 2021, 11:05am
6
Hard to know unless we can see the sites you are referring to.
Dodo
(Dodo)
October 24, 2021, 7:28am
7
For me, it’s torrent clients (rutorrent and transmision) login pages on ultra.cc.
Using SRWare, a Chrome-based browser.
jaree12
(jaree)
October 24, 2021, 7:40am
8
I have also the same problem. how I solve it any suggestion