tspiegl
November 16, 2021, 7:00pm
1
Logins were failing at login.fidelity.com when auto-filling with the Bitwarden Chrome extension. I found that they worked when copying/pasting, so I took a look at the network requests, and I found that when using auto-fill, a field called ssn-visible was being set with my username in the request form, but the field ssn was blank. When filling in the username manually, both fields are set, so I assume Bitwarden should fill both fields with the username as well. Thanks!
danmullen
November 16, 2021, 9:18pm
2
You could create a custom field on this vault entry called “ssn” and add your username as the value.
tspiegl
November 16, 2021, 9:58pm
3
Yeah, I’ve got workarounds, I was just offering this info in case Bitwarden wanted to fix the extension so that this site works for everyone. Is that something you all do, so I know for the future?
dh024
November 17, 2021, 12:24am
4
Sure - if you want the misbehaving site reported to the Bitwarden team, see below:
opened 09:44PM - 18 Feb 21 UTC
enhancement
help wanted
## Describe the Bug
We are aware of many sites' login forms, payment gateways… , identity forms, etc. where the Bitwarden browser extension either on a single platform/browser or multiple will not autofill information. This is something the Bitwarden team is actively working on but need your help as a community and active Bitwarden users!
## Expected Result
When you have autofill configured and get to a page where you have saved credentials within Bitwarden, and your browser extension is unlocked, the credentials should be automatically populated. Otherwise, if you have saved information and use a manual action or command to autofill credentials, identity information, card information, etc.; it should properly populate the form.
## Actual Result
This works most of the time, but not always and it can depend on _many, many_ factors. Some sites simply don't work, some don't work consistently and others who knows. This is what we're aiming to fix!
## Call to Action
Below is a link to a Google Form that we have created for capturing information that will help us track down all of these pages and forms where Bitwarden has failed to autofill your information. You may submit as many as you like, just please help us help you and the community by providing meaningful information and only those sites/pages where it legitimately doesn't work.
[Report autofill failure](https://forms.gle/yYVQkepxxLKZ3kR6A)
If you've been sent to this issue because another issue you had open was closed as a duplicate, thank you for taking the time to submit the issue to us, however we truly need to track this under a single item in aggregate fashion so we can manage it holistically and ensure we're taking broad measures that will improve this behavior with the maximum benefit to all. Please consider using the linked form above to submit the prior sites you had reported in the issue closed.
opened 11:24PM - 28 Apr 21 UTC
## Describe the Bug
We are aware of some situations where the Bitwarden mobil… e app will not autofill information correctly. This may be due to:
* the particular website or app you're trying to autofill
* the particular browser being used (including first and third party browsers)
* the mobile operating system and/or its version (Android vs. iOS)
* the mobile device (hardware)
* some other combination of factors
This includes situations where:
* autofill does not work at all
* autofill does not work consistently
* autofill otherwise does not work as expected
This is something the Bitwarden team is actively working on but need your help as a community and active Bitwarden users!
Note: this issue is for the **Bitwarden mobile app only**. If you're having issues with the browser extension on a computer, please go to [this issue instead](https://github.com/bitwarden/browser/issues/1621).
## Expected Result
If you have autofill enabled (following the instructions for [Android](https://bitwarden.com/help/article/auto-fill-android/) or [iOS](https://bitwarden.com/help/article/auto-fill-ios/), and you click a field in a login form in your mobile browser or an app, you should have the option to autofill the credentials from your Bitwarden vault.
## Actual Result
This works most of the time, but not always and it can depend on _many, many_ factors. Some sites, apps or devices simply don't work, some don't work consistently and others who knows. This is what we're aiming to fix!
## Call to Action
Below is a link to a Google Form that we have created for capturing information that will help us track down all of these pages, apps, devices and/or OS versions where Bitwarden has failed to autofill your information. You may submit as many as you like, just please help us help you and the community by providing meaningful information and only those sites/pages where it legitimately doesn't work.
[Report autofill failure - mobile](https://forms.gle/NcZ2BmLfKH9txCzz8)
If you've been sent to this issue because another issue you had open was closed as a duplicate, thank you for taking the time to submit the issue to us, however we truly need to track this under a single item in aggregate fashion so we can manage it holistically and ensure we're taking broad measures that will improve this behavior with the maximum benefit to all. Please consider using the linked form above to submit the prior sites you had reported in the issue closed.
Thanks!