"An error has occurred" whenever trying to edit or add new login on iOS

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1

Per the title, I am getting an infuriating “An error has occurred” message whenever trying to edit or add new login on the iOS app. I have tried to log out/ in, and reintstalled the app - and always the same issue. Anyone know how to fix this? The error log is below in case it sheds light on the cause (I can’t decipher it myself…)

BitwardenShared.KeychainServiceError.osStatusError(-25300)
The operation couldn’t be completed. (BitwardenShared.KeychainServiceError error 2.)

Stack trace:
0 BitwardenShared 0x0000000102d56cb4 __swift_memcpy81_8 + 80500
1 BitwardenShared 0x0000000102b37ca9 objectdestroy.13Tm + 11569
2 BitwardenShared 0x0000000102aee699 objectdestroyTm + 1909
3 BitwardenShared 0x0000000102b49dc1 objectdestroyTm + 27185
4 BitwardenShared 0x0000000102b46d71 objectdestroyTm + 14817
5 BitwardenShared 0x0000000102c2fee5 __swift_memcpy96_8 + 240357
6 BitwardenShared 0x0000000102aee699 objectdestroyTm + 1909
7 BitwardenShared 0x000000010304d6d5 objectdestroy.12Tm + 905
8 BitwardenShared 0x0000000102ae9fa5 __swift_destroy_boxed_opaque_existential_0 + 16349
9 BitwardenShared 0x0000000102aee699 objectdestroyTm + 1909
10 BitwardenShared 0x0000000102bf4471 __swift_memcpy24_8 + 39457
11 BitwardenShared 0x0000000102ae58b9 __swift_memcpy1_1 + 7933
12 BitwardenShared 0x0000000102ed6665 block_destroy_helper + 20877
13 BitwardenShared 0x0000000102aee699 objectdestroyTm + 1909
14 libswift_Concurrency.dylib 0x000000018efe1241 DCB9E73A-92BA-3782-BC6D-3E1906622689 + 414273

Binary images:
Bitwarden: 0x0000000102814000
BitwardenShared: 0x0000000102adc000
BitwardenKit: 0x0000000104ab4000

User ID: 8e5d4d62-02fe-40cd-8b20-acda00aada43
Version: 2025.6.0 (2235)
:mobile_phone: iPhone17,1 :green_apple: iOS 18.5 :package: Production
:brick: commit: bitwarden/ios/release/2025.06-rc10@ff06d9c6cc8da89f78f37f376495800201d7261a
:laptop: build source: bitwarden/ios/actions/runs/15831780687/attempts/1

2

I got almost the same but the error is different

BitwardenShared.IdentityTokenRefreshRequestError.invalidGrant
The operation couldn’t be completed. (BitwardenShared.IdentityTokenRefreshRequestError error 0.)

Stack trace:
0 BitwardenShared 0x00000001033a7914 __swift_memcpy81_8 + 80500
1 BitwardenShared 0x0000000103187f29 objectdestroy.13Tm + 11533
2 BitwardenShared 0x000000010313e699 objectdestroyTm + 1909
3 BitwardenShared 0x000000010319a041 objectdestroyTm + 27185
4 BitwardenShared 0x0000000103196ff1 objectdestroyTm + 14817
5 BitwardenShared 0x0000000103280b1d __swift_memcpy96_8 + 239837
6 BitwardenShared 0x000000010313e699 objectdestroyTm + 1909
7 BitwardenShared 0x000000010369fd5d objectdestroy.12Tm + 905
8 BitwardenShared 0x0000000103139dfd __swift_project_value_buffer + 15989
9 BitwardenShared 0x00000001031358d9 __swift_memcpy1_1 + 7933
10 BitwardenShared 0x00000001032452b1 __swift_memcpy24_8 + 39457
11 BitwardenShared 0x00000001031358d9 __swift_memcpy1_1 + 7933
12 BitwardenShared 0x000000010352730d block_destroy_helper + 20877
13 BitwardenShared 0x000000010313e699 objectdestroyTm + 1909
14 libswift_Concurrency.dylib 0x00000001a2df1241 DCB9E73A-92BA-3782-BC6D-3E1906622689 + 414273

Binary images:
BitwardenAutoFillExtension: 0x0000000100d50000
BitwardenShared: 0x000000010312c000
BitwardenKit: 0x0000000100ee4000

User ID: removed by safety concerns
Version: 2025.7.0 (2278)
:mobile_phone: iPad13,6 :green_apple: iPadOS 18.5 :package: Unknown
:brick: commit: bitwarden/ios/release/2025.07-rc13@dcf1e21893edd0f995fe8c3cafd165e5f7794795
:laptop: build source: bitwarden/ios/actions/runs/16224435384/attempts/1

3

Can someone help me, please ?

4

Hey @EmperiuM if you’re experiencing this issue on the latest version, can you let me know if it persists after reinstalling? If so, don’t hesitate to open a bug report here, or contact the support team at: Help Center | Bitwarden