iOS app login after updating (MAUI -> Swift)

Ask the Community Password Manager
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1

Hello everyone!

I can’t login to my iOS app after the update (2024.8.1). It says “Cryptography error, The provider key is not the expected type”.

Reinstallation hasn’t helped me.

At the same time I can login to web vault through mobile browser and have access to everything. I have contacted support already, but may be here can help me if the problem is known to you.

Thank you!

1 Like
2

Similar here.
iPadOS (newest version): TimeOut Error after start and LogIn.
But iOS (also newest version) works fine.
Sync with EU server.
Good to see the UI upgrade and switch to SwiftCode, thanks.

3

This is a new one! For this specific error, I think it will be necessary that you reach out to Bitwarden customer success so they can investigate what is happening with your account.

4

Thanks mate, already did. Waiting for the response.

5

After the latest update of the iOS Bitwarden App I can’t login to bitwarden on the App.

It says “Username or password is incorrect” but this is impossible: I checked again and again to make sure, AND, on desktop App or Web Browser app I can login successfully.

I tried deleting and redownloading the App and that didn’t work.

Running iPhone SE 2022 and iOS 17.6.1

1 Like
6

That is almost exactly my problem also. When I try to enter several times, app logs me out, and when u enter my email + password again I’m getting the message I show in my first post.

Could you be so kind to try to log out, enter your credentials again and see which error you are getting?

7

So, my Master Password has special characters (non alphanumeric) in it. I now managed to login in the App with the following trick:

I created a Word file on desktop with the password on it, opened it on the iPhone and copy&pasted the password - this worked.

Could it be that inputting the characters manually on the iOS keyboard actually means some characters are not the same characters?

8

I had this problem with some passwords this month, but master password has no such characters. And I saved it in my iCloud keychain, so typing it manually or automatically from Apple password manager leads to the same error. So I think my problem is not related to special characters.

But who knows…

9

Now, after some hours I tried again and the sync worked fine (iPadOS).
Looks great! Thank you, guys.
(y)