… seems, “navigating away” instead of having everything directly available… is less inconvenient?
(source of the screenshot: Bringing intuitive workflows and visual updates to the Bitwarden browser extension | Bitwarden Blog)
This is the first time that you (or anybody else) has mentioned that they’re unhappy with the folder display in pop-out mode. Can you really fault me for not being able to read your mind?
P.S. I’ve now added the behavior in pop-out mode to my list of differences between the old and new folder UI.
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If you’re fine with a paid option, I’ve personally heard a lot of people say 1Password is the best alternative to Bitwarden, or even better than Bitwarden. I haven’t tried any other password managers, if you really want to switch I suggest you look for reviews on other sites.
Good to know, but I think that’s a bit hidden if you have to click five times to finally get to the “Contact support” site on the website (which you could have opened faster than that way). I doubt that many people ever found it’s way to support like this…
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It doesn’t feel silly. I think that may one thing we probably all agree on, that this All Items view has privacy/security implications (and may be only in a private environment not very problematic - at home etc.). I still don’t get why collapsing the “All Items” view wouldn’t be a solution as that would hide all items (again)?
Here is a preview, BTW: https://www.reddit.com/r/Bitwarden/comments/1hkqml0/extension_update_coming_soon_better_control_over/
But I remain sceptical as well, because it would only be a solution if it would be a persistent setting or configuration. (of course, I see your problem with 200+ users… but how did you manage any change in settings etc. then, I wonder?)
Given how bad the release went, I’d say the’re indeed following their strategy!
Since one of my posts re-re-re-explaining this got hidden above,
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I just wanted to add my complaint here as well. As a paying customer (not linked to this one, in case you’re checking), I’m disappointed in the changes.
Both of the changes rolling out go a long way toward making Bitwarden more usable, but I really don’t understand the purpose behind the changes. The new version IMO simultaneously looks worse and is harder to use, and the reasoning I’ve seen is that some users made suggestions to make it more “modern.” You really can’t please everyone, and I’d be interested to see if this change is actually preferred by more than those who dislike it.
I really like Bitwarden as a service, but these seem like changes for change sake, and for something targeting business professionals and more advanced users, huge changes are usually not wanted.
Some additional issues that haven’t been addressed:
- I have to click “fill” to autofill, whereas before I could click the whole banner - my main use for clicking is to fill something on the page (i.e. when the keyboard shortcut doesn’t work), hitting a small button is annoying
- I don’t need to see all logins (I have hundreds), yet that’s the default when I click it, why change the old view?
- everything is really big, why? I understand having an accessibility mode, but compact doesn’t fix the massive buttons at the top and bottom
For reference, this is on Firefox and Brave (both seem to have similar behavior) on macOS, both on retina display and external display, in case that matters.
I’d really prefer the old design, which was more functional and, IMO, looked better. If I can’t have that, I’d appreciate some options.
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I hope with the change that is coming with all items being able to be hidden is the default option with the update and not something that needs to be disabled but rather enabled.
Bitwarden have changed the default behaviour of everything and it is hurting them.
Hopefully enterprise polices are keeping pace with these changes so they can manage these settings globally with each release
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Check out the banner at the very top of this topic. It explains that there is now a setting in to change the auto-fill behavior and that collapsing “all logins” is on-its-way.
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The tip “Settings > Autofill > Click items to autofill” doesn’t appear in the browser extension for me. I’m using the Firefox fork ‘Floorp’.
@Vorteks Welcome to the forum!
And that’s because that tip only works with extension version 2024.12.4 (or higher) - and the Firefox extension is still on 2024.12.3 (Mozilla’s update approval process…).
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[quote=“FaviFake, post:862, topic:76836, full:true”].
The extension was released in beta months before the official launch. If you’re interested in receiving product updates, you can subscribe to the release notes newsletter and their blog. Issues often include a section for Enterprise users.
I don’t think installing a beta version is best way to have handled a release for general public to check things out, especially if it’s in production environments. Sure power users will do this.
A better solution would mirror how other companies handle major UI changes. Create a switch when you log into your app/extension with a pop up saying “Try out our new look!” If you don’t like it you can switch it off. Additionally this would have allowed Bitwarden to have gathered valuable community and user feedback to fix or tweak items as see fit.
This method would not be such a drastic change for users, since if the new way isn’t for them they can revert for a time being. Understood that BW may not want to support the old ui for that long but atleast keep that option for some time where you can switch back and forth.
This method also allows system admins or managed service providers to do staged rollouts for their larger user based. They can spend more one on one time with dept heads going thru the changes and then those dept heads can go back to their groups and work on further transition training.
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What is their strategy, losing customers?
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I think sometimes companies that want to switch their primary focus from individuals to enterprise go about it this way.
- Recognize that you don’t make much money from individual subscription model
- Gradually do things to erode that individual experience while you build up your enterprise model
- This looks like doing unpopular changes, removing features, and eventually price hikes
- “Oh look, our individual subscription model doesn’t seem to be as popular as it used to be, let’s kill it so we can focus on enterprise!” “Good idea!”
Google has actually done this with products that they wanted to kill (but were the pets of someone in senior management). UI and product design folks wreck it, they lose all their users and then they have a great excuse to kill the product.
Not saying that’s what Bitwarden is doing, but it sure looks like it.
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I use 1Password at one of my jobs and it is light years ahead of Bitwarden.
However, they don’t have folders so everything get dumped in to one view which I don’t like but they do have tags.
Also, 1Password is $25 more a year than Bitwarden.
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I’m amazed that the price remains the same. I’m curious if and when they might plan an increase, if that ever happens 
They definitely need to make some internal changes regarding the testing of future major updates. Fingers crossed. And if I understand that post on X correctly, they’re still planning something besides the browser extension.
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r/passwords maintains a list of password managers that tend to be recommended on their sub. It has nice summaries of the primary features of each.
I switched from bitwarden to Keeper a while back and have been happy with the move. While it’s not open source, I feel it’s a much better product overall.
Nope. You can read more about it here.
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