Usability issues (UX) in redesigned UI (2024.12.0)

Obviously, your vault items are still organized into folders, or else not even the 2024.11.2 extension (or the Desktop app or Web Vault, for that matter) would be able to display the items in any organized way. Using the new UI does not remove that organization.

The only difference is how the folder structure is displayed. It is clear that you are no fan of the new display, but you have not successfully communicated what it is about the new display you find objectionable.

Here are some possibilities, if one objectively examines the actual differences between the two UIs:

  1. The click target for viewing the folders is different from what you’re used to (“Folder” filter at top of the new UI vs. “Vault” icon at bottom of the old UI).

  2. If the vault filter visibility has been toggled to “off” in the new UI, then an extra click is required for accessing folder contents (3 clicks in the new UI vs. 2 clicks in the old UI).

  3. The folder names are displayed in a smaller font in the new UI.

  4. The number of items contained in each folder is not visible in the folder list in the new UI.

  5. In the new folder list, folder names are cut off at 20 characters (using Compact mode and Default width in the new UI), instead of at 44 characters (in the old folder list). Even using the “Extra Wide” display option, the new UI can display at most 38 characters of the folder names.

  6. When a folder has been opened, the number of items in the folder is not displayed in the new UI.

  7. When a folder has been opened in the new UI, the folder name is hidden if the vault filter visibility is toggled.

  8. When a folder has been opened, the folder name is in all uppercase in the old UI, but the new UI does not capitalize the folder name (instead preserving the original capitalization scheme for the folder name).

  9. If a folder contains vault items in addition to subfolders, then the new UI can no longer display both the folder items and the subfolder names at the same time (and an extra click is required to “view items in folder”, when the folder also contains subfolders).

  10. When the extension is popped out (detached from the browser), folders are not visible by default, and the folder filter closes if clicking in the pop-out window outside the folder list.

So if you want to provide some constructive feedback, perhaps you could indicate which of the 10 issues above is/are the dealbreaker for you.


Edits: Added one more difference (inserted as Issue #5) on 1/4/2025; clarified Issue #9 on 1/5/2025; added Issue #10 on 1/6/2025.

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