Unable to validate installation id. Problem contacting Bitwarden EU server

Hello
I try to install Bitwarden on rhel 8/centOS, following install-on-premise-linux documentation

Each time, i launch install, I obtain same issu
[bitwarden@simaca bitwarden]$ ./bitwarden.sh install

[…]

(!) Enter your region (US/EU) [US]: EU

Unable to validate installation id. Problem contacting Bitwarden EU server.

I’m behind a proxy, I success to download bitwarden.sh using Curl

Can you help me
Best regards

Aurélien

I have the following proxy configuration

[bitwarden@linux ~]$ cat .docker/config.json
{
“proxies”: {
“default”: {
“httpProxy”: “http://x.x.x.x:x”,
“httpsProxy”: “http://x.x.x.x:x”,
“noProxy”: “127.0.0.0/8”
}
}
}

variable environnement http_proxy and https_proxy

[bitwarden@linux ~]$ cat /etc/systemd/system/docker.service.d/https-proxy.conf
[Service]
Environment="HTTP_PROXY=http:
[Service]
Environment="HTTPS_PROXY=http:

I saw with a tcpdump that when i launch bitwarden.sh, there is a request from docker0 interface (to ask who is proxy) while this should be eth0.

I’m not familiar with docker

Hi there Aurelien,

You’ll have to allow some URIs through your proxy, as well as have port 80 and 443 to be open to complete the installation. There may be more URIs and we’re looking to document all of them comprehensively, but definitely api.bitwarden.eu, identity.bitwarden.eu, push.bitwarden.eu

If you need a more step by step guide, our team has a video on self-hosted with a proxy here https://youtu.be/fSBnHWVC-Bk?feature=shared

Hope that helps!
Catt