Bitwarden Broken on macOS - keeps requesting password

Ask the Community Password Manager
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1

Using Bitwarden Version 2024.1.0 (18112) on macOS 12.7.2, I get prompted to enter my password every time the application sits idle for a minute or two.

This seems to be a change from earlier versions that simply locked itself after a period of inactivity.

How can I restore the previous behavior? Many thanks.

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Can you share your settings for Vault timeout and Vault timeout action.

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Thanks for the speedy response. Here are the settings on macOS. What I’d like to happen is:

  • Open the app - log in with password or fingerprint/touch id
  • Use it for a while, then switch away and use other applications for a while
  • (some time later, 5 minutes in the current pref’s), time out and lock
  • I expect Bitwarden to be quiescent until I use it by clicking the Dock, opening it from the Finder, etc.
  • I expect that Bitwarden should never come to the front asking for password/finger ID unbidden

Note: Quitting from Bitwarden causes this behavior to stop

What could I change? What other information could I provide? Many thanks.

PS It just happened again - I attach a screen recording at the end…

image
image994Ă—1174 66.8 KB

[Screen shot redacted by mod.]

 

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Update: I encountered a slightly different behavior just now. I came back to my laptop and the password dialog was showing.

I clicked Cancel many times, but it keeps re-appearing. I also tried typing my password, but it was not accepted, even though I typed it carefully three times.

Finally, I canceled out of the dialog and brought Bitwarden to the front, and then typed my password. This unlocked Bitwarden and stopped the profusion of requests for my password.

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Update: There is another report of this behavior, also from 20 Jan 2024 in MacOS App Keeps asking for Password once per minute

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Update: Strangely, this behavior (request for password every minute) seems to have stopped for me as of this morning.

I did open the preferences today: I changed the vault timeout to 1 minute (I didn’t notice its previous setting). I don’t think I changed any other preferences.

Looking at the prefs, I see that I don’t see the “Unlock with Touch ID” options anymore. Where did they go? What might have changed? (Hmmm… I am now running 2024.2.0 - was that a listed change?)

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This behavior is tied to the “Ask for Touch ID on app start” checkbox under the Security settings. If the box is checked, the pop-up appears when the vault is locked; without this checked, it works as expected. At least this is true for me.

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