Usability issues (UX) in redesigned UI (2024.12.0)

Firefox keeps old versions of extensions for you to install. You can find the ones for Bitwarden here.

Of course, but only a tiny percentage of Bitwarden users install the extensions from GitHub, right?

The Bitwarden team likely needs to ping Mozilla to ensure that Mozilla received that update. Mozilla typically approves extension updates for recommended extensions within just 1-3 days. Given that it has been weeks, something is atypical and someone needs to step up and contact Mozilla to see what’s going on. Who will do that?

Regardless, in the meantime, the misleading post and top-posted FAQ need to be adjusted to reflect the current state of affairs so that thousands of Bitwarden users aren’t mislead and don’t spend their time searching for a function that doesn’t exist for them.

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I didn’t suggest that.

Sadly - no. 1-3 days would be the absolute exception for Mozilla.

As I see the exact same thing with at least one other (non-Bitwarden) extension I “wait” for, I think “end of the year” and “holidays” happened there.

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Came here looking to hide the “all items” section as it’s useless to me. 745 items or whatever… Maybe just show it when you actively filter, or collapse is fine I guess. Lets just say I’m looking forward to the promised improvement.

The reason I don’t like it is because previously I could see my CC info, and Identities right there below the current page’s suggestions. Now I have to filter for those. A waste with no gain since my whole vault showing is not practical to scroll use.

Anyway, sorry to rant, just explaining the loss… Now to the actual report…

I gave “wide” mode a try. Seems ok, except when I hit CTRL-Shift-L a separate window popped up to log me in. The window size must be specced based on standard and it’s cropping the contents. Not the highest priority, but definitely a finishing touch. It seems it’s not an issue to click the pop-up button once you’re logged in, only before entering the password.

Before password entry:

After password entry:

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@patienttruth99 Welcome to the forum!

Both things will “come soon” as it seems:

(source: https://www.reddit.com/r/Bitwarden/comments/1hm7zdl/megathread_browser_extension_redesign_feedback/)

Good observation. That was reported and I hope they work on a fix:

Not sure of the reluctance to simply agree with the idea of sending a quick email to ensure the right person at Mozilla received the update and is working on approving it for release to the general public. It’s counterproductive to not take such a simple action.

If you look at the actual data, you will see other recommended extensions that were updated after Bitwarden have been made available to the general public. Bitwarden’s reputation is obviously going down right now due to a self-inflicted wound, so the smart thing to do is to take positive steps to reverse that trend. Yet, as they say, “you can lead a horse to water, but you can’t make it drink.”

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Then please address that to a Bitwarden employee or do that yourself. I’m not a Bitwarden employee, so hopefully I’m not to blame?!

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I see a lot of comments here and on Reddit, and maybe there should be a page with a clear overview showing which browser store is currently on which version, as this seems quite confusing for many users. People often write that a certain feature is missing or ask when the new version will become available.

Should Bitwarden or its users send emails and chase Mozilla after every update? There are likely to be more of these smaller (yet important) updates in the near future.

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Hey @bit, we’re still waiting on Mozilla to approve the new extension, thanks for your patience!

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Why in the world would you switch how to fill a website login from the broader login panel to a small nonintuitive Fill button in said panel? Please revert this insanity, or add the option to allow this to be switched for user preference.

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@brews Welcome to the forum!

If you are already on extension version 2024.12.4, you can revert that right now: Settings → Autofill → Click items to autofill on Vault view

(if you are not yet on that extension version, then unfortunately you have to wait until you get the update :man_shrugging:)

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Thank you for the super fast response! I’ll check for updates.

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I’ve given the UX refresh a month. I still hate it. I find it to be non intuitive and less efficient. Fill needs to be the default when you click on the item as that’s the whole point of the password manager. Copy user, Copy pass, Copy 2fa, and edit need to be displayed by default as those will be the second order most common actions. Everything else can be in the edit page. Listing all items are lower order than Type followed by folder.

Congrats on the new UI design, it has driven significant negative user engagement. Please listen to the developers in the future as I’m sure they pushed back against the changes and use the interface daily.

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welcome, @DarkestFM to the community!

Both of these can be set as the default by following the instructions that @dwbit pinned to the very top of this topic.

You can bring back many features of the old experience by changing a few settings: Usability issues (UX) in redesigned UI (2024.12.0) - #107 by FaviFake

Chromium has indeed been the first to receive new updates, as Firefox is still on an older version than Chromium. Also, the redesign was released first on Chromium. I’m not sure why brave hasn’t updated the extension yet.

Another user joining just to say I much preferred the old UI and would like to option to switch back to it.

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Welcome to the forum! In case you missed it, you can bring back many features of the old experience by changing a few settings: Usability issues (UX) in redesigned UI (2024.12.0) - #107 by FaviFake

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They have the same thing going on with the iOS mobile app with the new button. Don’t know what the reason is for the redundancy.

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… and the same redundancy is not there on the Android app. :thinking: Overall, they (iOS and Android) seem to look different also in other regards like the search…

(mobile app version 2025.1.0 - Android 14)

I just now recognized, that “Types” are still regularly shown on the mobile apps, other than in the browser extension with the “filters”.

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The new screen to unlock the browser plugin seems much more crowded and cluttered than the old screen (all the screens do, TBH, but one at a time). I think the biggest thing causing this feeling of overcrowdedness, though, is how the ‘PIN (required)’ text intrudes into the PIN entry text box.

I dislike pretty much everything about the new look, but that’s the most obvious and up-front.

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