Usability issues (UX) in redesigned UI (2024.12.0)

I made an account because I was shocked by the new look, which I saw for the first time today.

It’s terrible! Everything takes up so much space for the same functionality that was served before with less scrolling.

Even the password generator needs a scroll bar now. Compact mode helps a little bit, but it’s not enough by any strech. Even in compact there is still a scroll bar on the password generator page. If not even that can fit in one standard size pop-up on a 1080p screen then something is truly wasteful in the design.

Maybe you can make that the benchmark. One simple work flow must fit in one view, otherwise “compact” isn’t compact yet.

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I cannot fathom why the default action is now to “View” the entry and that I have to click this abysmally small “Fill” button. This is an enormously bad change and needs to either be reverted or allow us to choose the default option as a feature toggle.

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@Zenethian Welcome to the forum!

The extension version 2024.12.4 is released and contains an optional setting, where you can revert that to the old auto-fill behaviour.

Will be in Settings → Auto-fill → “Click items to autofill on Vault view”

I guess, that version already arrived for Edge, but Chrome and Firefox are not yet approved.

Well, now we have such a button to copy but we lost a lot more:

  1. the UI is terrible
  2. Bitwarden is about 100x slower than it used to (browser plugin MacOS)
  3. the click on main name of the key does NOTHING useful (used to autofill = as expected the most important feature), now we need to click on “fill” (much smaller target, bad UI design choice)
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@PedroLopes Welcome to the forum!

I moved your comment into this thread, because you seemed to be talking about the new browser extension UI. FYI, the third issue that you’ve brought up is already fixed in version 2024.12.4.

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@PedroLopes Welcome to the forum! You can bring back the old experience by changing a few settings: Usability issues (UX) in redesigned UI (2024.12.0) - #107 by FaviFake

If the option isn’t there, wait a few days

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As another UI dev, I do feel like this is a much smaller use case (though again should be verified through a analytics event tracking framework). Literally the entire point of BW to me is that I no longer need to know what my passwords are, or ever look at the 20 random characters ever generated for them.

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@PedroLopes Hi!

Addition to the other answers you already got:

This sounds like not a normal phenomenon even for the new extension. Check if the “symptoms” you experience match those in this thread: Chrome extension takes forever to load UI after authenticating and is extremely slow and unresponsive (seems to affect Chrome/Chromium-browsers and mostly on MacOS - and it started even with the old extension)

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@Nail1684, actually, I can verify what @PedroLopes states:

  1. In the old extension, scrolling displayed all extension items. It now does not until I cease scrolling, because the extension can’t keep up. I’d consider this to be the extension not utilizing the hardware that it’s theoretically able to rather than slowness, but the effect is identical.

  2. Filling a webpage takes ≈ 0.4s longer than before, and the extension now visibly takes ≈ 0.8s to refresh, whereas it didn’t need to refresh whatsoever previously.

I’m using Firefox, so I can take a performance profile if that’s of use, but I don’t have one for the old XPI (with the same hardware) to compare with.

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@rokejulianlockhart Interesting! I changed my wording in the post…

I can confirm that as well. (Windows 11, Brave, extension 2024.12.3)

I guess you tested this with the “Fill”-button? I have the inline menu active and that feels indeed faster (similar to Ctrl + Shift + L ) than using the “Fill”-button (I mean the “filling” itself). :thinking:

PS: … But 100 x slower in general, compared to the old extension?? :thinking: That’s not my experience…

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Yes, not by 100 times! I presume it’s an exaggeration.

I get that. :sweat_smile: But if it would be that extreme, that’s why I thought it could be more this current problem, than the extension itself.

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Has the security breach, where you can go to any website regardless of whether you have a login set up or not and all your secure logins are displayed just by clicking on the icon?

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I’m not sure what you mean, but this message seems related:

You seem to be referring to the “All Items” section on the Vault view. According to information made available by Bitwarden on Reddit, the ability to collapse the “All Items” section is “coming soon”.

The ability to collapse all items is not the solution if this option is in the the vault view you have open. This just indicates to me than anybody can just click to open them The only items on view should only be the ones relevant to the website you are visiting or NONE at all if no logins are available. How BITWARDEN cant see that is beyond me…

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I don’t understand. With the old extension, also anybody could have clicked on the “Vault” tab and viewed all items. (though there was no “All items view” like now - but every folder with all items in them, and all “unassociated items” (= not in any folder) were also within reach – or “filtering” by types and listing them all, was also easily possible)

PS: … not talking about how it can happen, that anybody can access your unlocked vault. :wink:

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This argument doesn’t hold water, as @Nail1684 already pointed out. The only legitimate privacy/security concern would be if the UI doesn’t remember whether the section had been collapsed or expanded, and opens to an expanded view each time.

I would actually prefer if the “All Items” section always opened in a collapsed state, and I would hope that in a new browser extension installation, the default state of the “All Items” section would be collapsed.

I also like the suggestion by @MFKDGAF on Reddit, that the user should have a choice to enable/disable display of:

  • All Items
  • Folders
  • Items with no folder

And somewhat related, the browser extension Vault view desperately needs the return of permanent sections that show cards and identities, for reasons explained in this feature request (and in this bug report).

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Please help me better understand this concern. If somebody has control of your PC such that they can expand/collapse a section, would they not also be able to search your vault regardless of the existence of “all items”?

I get that you rate this vulnerability higher than I, but as I mentioned last week, there are a few mitigations you can take to reduce the exposure risk. Have you implemented any of them?

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That’s not the point …people are less likely to go clicking around tabs then messing around with the open vault view to click on things in there… Its an open invitation at the moment… The vault view should be protected by the entry of the master password again…

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