And thereby I simply meant, instead of getting a “sudden change” without any explanations whatsoever, it may have been better to get that “sudden change” with some explanations. (= given that there were only those two “options” for the release, I would always prefer the latter one - at least when you have potentially controversial changes like currently)
It would have been better to:
Build the new UI, and roll it out with a feature flag progressively starting at a small fraction and rolling up rather than one big cut over release.
Have an opt in beta group to test user feedback on more than 100 people. Conduct user interviews at random with this opt in beta group.
Communicate to user base at large that changes are coming ahead of time with previews. Prepare users for new workflows.
Give users a rollback option and a date by which the old UI will not receive support, to give users time to make choices and learn new patterns.
These are key points of good product delivery and design that were not upheld here. I found out about this terrible new workflow foisted upon me when struggling to login for my work tasks first thing in the morning, suddenly, and this increased friction to a bad point with this product.
In my experience but this is not always the case - this reflects on poor product leadership. You all should consider having more rigorous technical standards around how you release and not just what you release, IMO. If your product leaders do not immediately understand this, they are in the way - your developers should be able to advocate for the user by releasing slowly and with attention to customer experience.
Or received complaints from all of the friends, family, and coworkers that you’ve encouraged to switch to BW… but no worries, I can send them this 550 post thread and let them know that buried somewhere in this thread are options to make it work kinda like it did last week.
I have Chrome (latest version) and Bitwarden Extension. When I click on the vault, sometimes it doesn’t do anything and won’t open the vault and sometimes it opens the vault after some time (5+ seconds)
In the old UI you had to choose “password” two times - that is now “more intuitive” with the new UI.
The red circle on the right indicates something I find un-intuitive indeed: the clickable “arrows” (to change the length of the desired password) only show up, if you are there with the mouse cursor. Expecting users to search all areas for “hidden elements” like that is not intuitive for me…
PS: And to be honest, I don’t really understand why the password length slider is gone… especially as there is only white space to the right of the password length number (though my screenshot is in “extra wide” mode for the extension!) - and it seems to me as if the slider could have remained there, like it was before.
The entire point of clickable a user interface is so people don’t have to use the keyboard to do things. If we’re going to say “well just use the keyboard shortcut” then why are we even bothering with the extension window?
The exact same thing applies to you and every other person chiming in to say it’s not that big a deal because it doesn’t disrupt their flow.
The whole problem here is that they designed it for one segment of the their userbase. If you’re not affected, well, I’m happy for you, but the rest of us are.
What people are asking for is a solution that serves both types of users. There’s no reason why different workflows can’t be supported
I must say, I tend to agree to that. Bitwarden “offers” this function - so it should be usable as best as possible. Though there are other methods of auto-fill, nobody should be force into one method… and/or at least not “forced out of” one specific method…
No news, but: the auto-fill button should solve one problem (or more?) and that unfortunately created a new problem.
Even if @Nail1684 were just a peer, his advise is good. It is by following the community rules and helping others follow them too that we create a healthy community through which Bitwarden is happy to listen to feedback.
One of my browser hasn’t updated the extension. After a week of suffering using the new extension, I come to the conclusion that Bitwarden had to be intentional in giving users a FU for Christmas. The old extension (2024.11.2) does autofill right away, the new extension (2024.12.3) takes like 10 seconds to do autofill every single time. The product manager that thinks this kind of hot garbage is shipable (right before Christmas) needs to be fired.
I just got the new extension and ground to a halt.
(I admit that I haven’t read all of the previous 500+ comments, so if these are echoes of what has already been said, well, consider them additional support for change.)
I see two main issues:
The functionality of click most of the tile to take an action or click this small spot to take a different action flipped between Fill and Show Card. I can’t imagine most people want to inspect the full card most of the time, so why that’s now the smaller click target is a mystery.
The main view used to be autofill suggestions, identities, and cards. Handy for filling in my address or credit card on a form! Now it’s autofill suggestions and… everything. Sure, you can filter, but how often is a non-autofill login likely to be thing one wants? I would think most folks would have a LOT more logins to sift through than anything else. This is also a mysterious choice.
These changes have added more clicks, more keystrokes, or at the very least more precise click targeting, none of which helps me as a user.
@frigidcountry, solely your messages have indeed been censored, but more probably due to community flags. Discourse automatically hides messages until they have been reviewed by a moderator when the community flags them enough times. Had you communicated more courteously, this would not have occurred.
