Awesome! That’s great to hear!
I hope I didn’t come off as too harsh in my message. Any change is always disruptive, and I’m sure the previous behavior confused some percentage of new users. But for many existing users, the old behavior was fine, and at least for me, the change is painfully disruptive since I need to use the fill function so frequently.
Let’s hope the new updates make it a net positive for as many people as possible!
These comparison screenshots sum it up perfectly - why is there so much wasted space? The fonts and contrast are lighter and harder to read, while overall less information is displayed in the same amount of space! I’m sure there are a percentage of users using touch screen mode on like a Surface, but for the rest of us running the desktop extension on a laptop or desktop with keyboard and mouse, the fingerslab touchscreenification of the extension UI not only pointless but way less efficient!
And please, please, please bring the “tab” panel back. If I want to see my entire vault, I can hit the search box or click over to it.
I’m sorry to be an annoying customer, but this update is super disruptive to what I felt was a perfect product up until this point. I’m seriously debating if it would be worth setting up a gofundme to find a developer to fork 2024.11.2 and just back port security fixes as needed.
This right here is exactly the mentality that brings about these issues in the first place.
You’re basically describing developers that decide to make a change and then tell the user’s why they’re supposed to be okay with it, but if you’ve gotten to that point, you have already screwed up. You shouldn’t have explain to them why they should like something, because the decisions that you’ve made should be based on what they’re going to like in the first place.
The reason why there’s so much fierce pushback on things like this is because users do not like this type of corralling that developers have gotten into nowadays. The impetus for all of these various changes isn’t coming from an honest interaction with the user base, determining what it is that they want and they need from the software. It’s coming from a room of people that have decided unilateral change must happen and the users can just deal with it.
And people can feel this in these updates. They can feel the lack of concern for what they wanted. They feel the controlled experience that is being pushed on them, the corral gate they’re being pushed through, all in order for them to start using this tool in a way the developers want them to use it, rather than how they want to use it.
And that is going to piss people off. People don’t like being shepherded and talked down to. Walk into any mechanic in the world, pick up their tools and start replacing them with things you think they should be using, and see what happens. This is not abnormal.
Many of the people pushing back on this are paying customers, too. And I’m sorry, but if you are a paying customer, you have the right to be a little upset when the product you’re paying for does this kind of thing.
Except that’s not an actual benefit in any real sense. Making the tool more difficult to use is never, ever, an actual serious benefit.
The only people that would see this as a big enough benefit to merit the change are the people obsessed with “clean” UIs and see vacant, unused space as a good thing.
So what they did was they gave these people the UI they wanted at the expense of the actual number of people that use those things.
It is 100% aesthetics, and the whole problem is many of these changes are entirely aesthetic at the cost of function. Frankly that’s endemic across all UI design lately.
For years I’ve been paying this company for a tool, not for an art project.
To quote Padmé: “You are going down a path I cannot follow.”
Bitwarden doesn’t seem to understand that we chose them for a reason and that they are currently negating that reason. If you are trying to compete with the likes of Proton Pass, for example, this is not the way. I don’t use Proton Pass because I prefer Bitwarden’s implementation. Looks aren’t going to shay me when it comes to the cornerstone of my digital privacy and security. Ironically, I now have so much more incentive to use Proton Pass alongside other Proton products I already use.
We are trying to find the good in the new UI but honestly, after using it for this admittedly short time, it’s just bad.
I have almost no hope that they will bring back the old design. Furthermore, they now have to maintain different options and designs for newcomers and veterans. By not reverting first, we will continue to experience issues where we had none.
I also don’t understand why we need to beg companies to not make products worse. My 2 cents for the last time. We had a good run buddy.
Hi there,
The new design is beautiful! However, I’m having some issues with it…
When I open the extension in the left sidebar in Firefox, it has a min-width. So the interface is chopped off. This is especially worse if I set the Appearance > Extension Width higher.
Furthermore, whenever I open my Vault, the dropdown menus (Vault, Collection, Folder, Type) are loaded after the first render, and the rest of the interface shifts down. This is really annoying, to have the majority of the screen content move down every time I open the extension popup or tab.
Lastly, it takes so many more clicks now to fill in my Identity. Type > Identity > The item > 3 dots > Autofill. This used to be 1 click. This is also really annoying.
All in all, the interface and new design is beautiful, but it got annoying to use in unexpected ways. I hope these things can be improved, because they really get in the way of my usage of the product.
Thanks for all the hard work!
- Choose your preferred behaviour for autofill suggestions: ‘click to autofill’ vs ‘click to view item details’
- Ability to collapse all items in the combined vault view.
Aside from those critical features, extension now remembers the tab/window it displayed last (for example, “create account” dialog), but it does not remember actual contents of of the window (so the password you entered is erased). There’s zero reason to keep this behaviour, please revert it to previous behavior (extensions fully resets when re-opening).
Also, CSS bug report: on Firefox there’s empty line at the top when opening extension on new window. Looks like it tries to accommodate Chrome’s mandatory address bar on Firefox, resulting in this.
Yeah in my testing this week I’ve discovered I really don’t much like the Proton Pass UI, but at this point the new Bitwarden is still worse.
I still haven’t found anything that is anywhere near as good as the old UI Bitwarden had, so for me at this point it isn’t about finding “the best” password manager so much as “the least worst”. 
@iMouse, I don’t see it:
You should attach a screenshot as a minimum when reporting a visual issue. Regardless, GitHub is the place for BRs.
I’m using bitwarden_password_manager-2024.12.3.xpi (from addons.mozilla.org) on firefox-133.0.3-2.fc41.x86_64.
@coredusk Hi!
Good that you posted that here - if you find the time, you could post that with more details (–> additional information to solve that bug) as a bug report / “new issue” in GitHub: Issues · bitwarden/clients · GitHub
Yeah, the identities and cards showing up automatically in the auto-fill suggestions don’t seem to work very reliable… A workaround may be, to make the regarding identities “favourites” (–> item → view → edit → “star symbol”) so that they at least get shown always in the “favourites list” beneath the auto-fill suggestions.
Also, I think some kind of “auto-fill button” for cards and identities (independent of their display in the auto-fill suggestions) may be a thing to think about.
@klueman Hi!
No, I think you have misunderstood what I wanted to say in my post.
First, I mainly meant the “end result” here. And thereby I simply meant, instead of getting a “sudden change” without any explanations whatsoever, it may have been better to get that “sudden change” at least with some explanations. (= given that there were only those two “options” for the release, I would always prefer the latter one - at least when you have potentially controversial changes like currently)
Second, I think many changes are based on feedback Bitwarden got before (and not developers just deciding randomly what they wanted to change). To take just two examples up:
Third, that said, I agree (and some posts before me discussed this also, like Usability issues (UX) in redesigned UI (2024.12.0) - #382 by grb), that there possibly should have been - all the way of the process - more actual feedback from testing users etc. (more people involved in the testing, not just short surveys etc.)
Fourth, that said, I never meant “explanation” as a form of forcing somebody to like something. But to understand the changes may lead to looking at them differently. Or not. - But even “looking differently at the changes” doesn’t necessarily mean that you have to like them - please give feedback (like here in this thread) / file for bug reports / make feature requests so that there will come further changes!
What you describe as “difficult to use” was the example of the copy buttons menu - and I think you didn’t get my point: for people, who hardly ever used the copy buttons at all, there is nothing “more difficult” now, but at least some gain of optionally having only one unused button (the copy button menu) now instead of three separate but unused copy buttons. (e.g. I almost never used those buttons because we had “copy & paste” “drag & drop” and I used that because it’s more secure - that’s really a feature I miss at the moment with the new extension… hopefully it will get back soon)
Created an account just to complain about the new desktop UI. When I’m at a login screen, I want it to complete the user/pass fields. Full stop. I don’t want to edit the options for that vault entry, I don’t want to navigate several clicks through submenus or find a tiny “Fill” button.
The “Workaround” pinned to the top of the page about showing quick copy options doesn’t actually fix the problem either.
Change it back.
@only Hi!
There is some news to that “Fill”-button, see here: Usability issues (UX) in redesigned UI (2024.12.0) - #550 by Nail1684
PS: Also check other auto-fill methods as an alternative: PSA: How to easily autofill using the new browser extension UI
There is a more comprehensive list of some settings, if you want to get the UI/UX closer to the old one: Usability issues (UX) in redesigned UI (2024.12.0) - #107 by FaviFake
Thanks, but this should be default behavior. If I’m on a page that’s prompting me for log/pass, that’s the most important thing I need and should be available, by default, with as few clicks as possible. I don’t want to view/edit the vault entry. In fact, I’d argue the default behavior for a different vault entry should be to open that URL, but that’s a separate subject entirely.
I made the changes you linked, but it doesn’t fix the underlying UX issues or the bad design process that led us here.
If you use the keyboard shortcut that’s a total of 0 clicks.
You could reply that you don’t want to use a keyboard shortcut, fair enough, I get that.
But for some us that are used to autofilling with the keyboard shortcut, the current situation is better (well, for me at least): if I’m opening the extension and clicking on a vault item it’s because I want to open it. For autofilling I don’t need to open the extension.
Well, If it was only for me, I would advocate for eliminating that tiny fill button (I not only don’l like it, I don’t need it).
Your use case does not apply to everyone. You (and all the others making this same argument), IMHO, should not generalize so much assuming that everyone uses the extension the exact same way you do.
The new UI update is a step backwards. Good UI should reduce the number of clicks to complete a task, but this increases it. Unnecessary margins around everything just means more scrolling and less usability. The smaller click area to auto fill, again removing existing features for something worse.
What keyboard shortcut? I don’t get an option to autofill at all anymore. I’m having to go to the toolbar, click the bitwarden icon, then select the little “fill” button. This is all new.
It used to “just work”. Now it doesn’t.
Method number 3 explained here.
There are already some changes for that planned - see here: Usability issues (UX) in redesigned UI (2024.12.0) - #550 by Nail1684
Also check other auto-fill methods as an alternative: PSA: How to easily autofill using the new browser extension UI
I just registered in this forum to express my disappointment with the new redesign, at least for the browser extension. Something I really liked about Bitwarden was its simple, concise, and intuitive design. The UX was the best among all other password managers, with price being the second factor.
If you look at the proportions of the UI elements, they are inconsistent everywhere. Some actions require more steps than before. For example, if a keyboard shortcut doesn’t work properly (because some developers don’t know how to prepare forms), I often need to copy the username or password separately. Previously, the extension displayed icons for username and password—two buttons together—requiring just one click to copy either. Now, it takes an extra step, which is frustrating. I understand that there is more information and more fields that can be copied per entry, but login and password are the core elements.
Another issue is the less intuitive password generation configuration screen. The UI is now more difficult to use. I would love to have an option to switch to the old design.
Oh my. This gets dumber by the minute.
So they broke the default behavior, then added some of it back with patches that you have to go and enable in the settings?
