@JoshAntBrown @Jearil Just FYI, you can get a UX closer to the old one (for example, with less useless borders) by changing a few settings: Usability issues (UX) in redesigned UI (2024.12.0) - #107 by FaviFake
@JoshAntBrown Hi!
Further down I saw that you are on MacOS. Even with the old extension, there were reports about significant performance issues on MacOS (Chrome extension takes forever to load UI after authenticating and is extremely slow and unresponsive) - so that bug might have it you also with the old extension… though loading all the vault items now in the new extension may contribute to that also.
To be honest, that button was larger - until the beta feedback was mostly “please make it smaller” (mainly because the vault item titles and usernames were barely readable - the button and the item text compete about space now). 
There are already pull requests for that (here you can see it will get a bit larger: [PM-16102] Add min width on interactive badges by vleague2 · Pull Request #12514 · bitwarden/clients · GitHub and here you can see the clickable area around it will get larger also: [PM-16102] Increase clickable area for bit-item actions by vleague2 · Pull Request #12450 · bitwarden/clients · GitHub)
And here is a different idea on how the auto-fill button could be changed again: Usability issues (UX) in redesigned UI (2024.12.0) - #346 by Nail1684
But in the old extension, you had to open the vault item first, then scroll down, and there click (forced) auto-fill, if I remember correctly. Isn’t that easier now with the hamburger menu??
I agree, that there should at least be an option for that, to make it customizable. (for privacy and probably performance issues)
I can see the advantages of a slider. But you can adjust the length with the mouse by clicking here (it only is there, if you go there with the mouse - maybe also a bit unfortunate, to expect, that everyone searches for “hidden” elements in the UI 
):
Yeah, there is a long standing feature request about that 
: Autocomplete default username (+random password) when creating new entries (or option in generator) It really would have been nice, to see some improvement here.
I also found the beta “unbalanced” (I actually used the same word). I agree, that it should be more harmonious (good word also!) - and especially better contrast and more use of colour are good ideas for me (of course without making it too playful or comic-like).
I’m not sure at the moment, but I think there are indeed reported bugs for that, and they are worked on and get a fix, hopefully soon for you and others.
I might have missed it in the 340+ replies to this thread, but I really miss the passwords appearing with different colors for letters numbers and symbols. I think this was a really great feature and I’m disappointed to see it removed. Oh, and this was definitely mentioned before, but the fact that it now requires users to click twice to copy a username or a password seems like a strange decision.
1 Like
That will come back with the next release, it seems:
PS:
Sorry, I forgot to answer to that. Fortunately, @FaviFake added it.
2 Likes
It doesn’t, actually! The option has been been back for several days now, see here: Usability issues (UX) in redesigned UI (2024.12.0) - #107 by FaviFake
1 Like
One quick question. I’ve been trying to keep up with this thread, but it can get overwhelming at times, so I apologize if answered. Chrome extension mode.
I don’t want it to show all my passwords below the “Autofill Suggestions”. I want it to show my credit cards. I do not want to click on TYPE|CARDS, I want it to appear by default.
Is there something I can set so this happens? Thanks!
1 Like
You can set your cards (and if you wanted: identities also) to “favourites” (the star symbol). That way, they are constantly shown beneath the Auto-fill suggestion.
If it aren’t enough to hide your “All vault items”, add some dummy cards or identities.
They could have gone back and provided relief to us and fixed all these issues on their own time, instead of dragging all of us through this, which is one of the reasons I’m continuing to be salty about it. I should not have had to revert to 2024.11.2 like this – they should have rolled it out.
And I too am probably going to cancel my renewal. I have doubts that they’re going to make any serious steps to correct this, it seems they’re dead set on this course and that’s not an org I would be willing to support going forward.
Even though my renewal isn’t until February, I’ve begun the somewhat painful process of evaluating alternatives. I really don’t want to move to a different platform, but apparently that’s where we’re at. 
2 Likes
Based on what one of the employees said on Reddit (here, here) and from observing pull requests on Github, I doubt there will be a complete revert to the previous version. Nothing like that was said at the recent Vault Hours either, they intend to work on a current UI. But who knows.
I’m keeping my fingers crossed because I came to Bitwarden after testing and rejecting many other password managers.
2 Likes
Thank you, I appreciate the quick reply. Not the answer I wanted, but it is the answer.
It’s unlikely I’ll do this. Why should I kludge & tweak to force it into what should be std behavior. One more straw…
I’ve also started looking at alternatives. Maybe there’s nothing better. Maybe there is. Changing PW managers is a PITA.
1 Like
The tiny little “Fill” button is driving me insane. Why on earth would it default to “view” when you click instead of filling as it has always done??
3 Likes
Just got the update, this is horrible compared to the old UI. Lost functionality, wasted space and it just is terrible design all around. How can I revert? This is unusable.
2 Likes
Such a bad experience with the new design.
Just used it to save the login for Bitwarden Community and it didn’t even save the right info to allow me to log in again. Something with this update just seems off.
Other gripes to share:
- Items in an organization when looking at the list there is no icon anymore, need to click in to see what is shared or not shared
-The Fill button should be the edit/view button and the ability to fill the login via clicking on the entire row should be the thing that fills in the
-Never had issues with it copy and pasting before and now with this new update sometimes it doesn’t copy to clipboard
-It says assign to collections for things already in a collection that doesn’t make sense the wording
-I get I can now make the box wider but you shrunk the amount of characters showing in the row, why would you reduce that down
I do think the look is cleaner and enjoy that but feel like we should have the same general usage of the extension.
So they could make room for the “fill” button nobody wants.
2 Likes
That “Fill”-button was originally an “Auto-fill” button = larger than now.
That was actually a screenshot from me, I was very unhappy about:
On of the main feedback of the public beta (October) was, that that “Auto-fill” button was so large, that the vault items (title & username) were barely readable (first 8 characters or so… depending on the translated language). So the feedback was “please make that auto-fill button smaller, so that we can read the items again!”.
And so, we arrived at a smaller “Fill”-button… 
But I don’t think this is “the end result that will remain like this forever now” - honestly, I don’t understand that so many people see it that way at the moment.
1 Like
It’a almost as if they should’ve done proper user testing instead of just asking fanboys on Reddit what they thought.
4 Likes
It was publicly announced - here in the forum and on Reddit. Everyone could have participated.
But I agree, that the tests could have been more broad.
Obviously that is clear. But professional designers know that there is a very big difference between “users” and “people who sign up for Beta testing.”
I’m not from Bitwarden. I don’t want to defend them.
I just wanted to explain “what happened” (and why the smaller “Fill”-button indeed could be an example how they reacted to feedback and are willing to make changes - obviously unfortunate that the process also lead to mistakes that possibly could have been avoided).
Qualitative (or even semi-quantitative) user surveys (especially with a self-selected sample of respondents) is something very different that quantitative usability testing, in which performance metrics and user inputs (e.g. mouse movements/clicks) are quantitatively measured during performance of common tasks. Just listening to the “squeaky wheels” on social media or sending out surveys that ask users “which of the following words best describe your impressions of the UI” is not a valid substitute for quantitative analysis.
Even in this very feedback thread, what appears to be a consensus about the seemingly unpopular “Fill” button could very possibly be an example of selection bias. The thread will quickly attract users who are unhappy (e.g., because they are used to autofilling by opening the extension window and clicking on the item names), who all speak in unison. Meanwhile, users who routinely use autofill methods that do not require interaction with the extension UI may be satisfied (or even happy) with the new Fill button, and therefore see no need to create an account on the Community Forum to post a complaint in this feedback thread.
If Bitwarden were to switch the UX design so that opening the item always requires clicking on a small “View” button/icon (and clicking the item name always results in autofilling), then I guarantee that this feedback thread will see a flood of unhappy users who liked it better the other way.
@Kevin_Harris @dflinn Please take note. 
Do not succumb to social media pressure — instead, engage the services of some consultants who specialize in quantitative testing of UI designs.
2 Likes