"tools > Import data" opens link, not dropdown menu

Hi, I newly installed Bitwarden on my iphone and on my ubuntu firefox. I have the problem on both devices, when i click on tools > import data, it opens a link in Firefox explaining me how to import data, however i cannot access the dropdown menu that would allow me to actually import said files. Since it’s happening on my computer AND my phone, i don’t think it’s an issue with my devices. Any ideas?


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Hi Lou,

The reason it takes you to a web page with instructions is because you have to import items through the web vault. You cannot do it through the extension, so that menu item Tools > Import Items is purely a link to the instructions page.



Ohhhhh I see. I didn’t catch that.

It works now, thank you so much Dan!