Bitwarden starts and instantly disappears, leaving a black thumbnail

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1

Since yesterday, my Bitwarden, which I use on Windows 11, won’t start properly. When I open it, a white screen appears and then instantly disappears. In the taskbar, it shows a black thumbnail when I hover the mouse over it. I tried uninstalling and reinstalling, but it didn’t solve the problem. I’m using the Microsoft Store version, and it’s giving an error. Does anyone know how to help me?

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It opens like this and stays like this in the taskbar for less than a second.

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I use self-hosting, but the problem is with the desktop app. It works fine on the browser extension and the Android app.

2

@Danielbcvv Hi!

Try to deinstall again and after that, delete all local storage of the app (see here: Storage | Bitwarden Help Center). After that, reinstall again.

Is your server version up-to-date?

3

I tried this method, but it didn’t work. There wasn’t any local file in the path. So, I installed it and saw that the files appeared, but when I deleted them again, the local files disappeared, and it didn’t work.

And about the server, it is running in Docker on the latest stable version.

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4

No, it isn’t: Release 1.32.2 · dani-garcia/vaultwarden · GitHub

5

I updated it, but I can’t even log into the server because the program won’t open.

6

Did you try the non-Microsoft Store version?

7

I tried both the Microsoft version and the one from the official website.

8

Then I have no immediate idea at the moment… strange that even deinstallation doesn’t reset that… as my desktop app works without problem, I tend to think it is something with your machine. - Or maybe try temporarily a previous version, like the 2024.9.x (if there was a bug in the current version)?

9

I’m thinking that my antivirus might be causing some issues. I had a problem with it giving false positives. I’m going to try the older version.

10

The older version worked, so it must be some bug in the new version.

11

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