Bitwarden passkeys on Arc browser

Can someone explain to me why using Arc browser i can’t use my passkeys stored on Bitwarden?
Arc browser isn’t even new anymore, so why don’t Bitwarden support it?

I’ve passkey for Discord, for example. I go to Discord.com try to login using passkey, but bitwarden window appears - it’s huge by the way, and there’re no passkeys, but if I do the same on Vivaldi, then it shows my passkey and I can login.

I just tested this - I had no problems logging in to this forum via the browser extension on Arc browser, using my passkey.

Then how can that be that it’s not working for me?

  1. Sometimes it opens just qr code, so i can scan with my phone
  2. Sometimes it opens empty dialog popup, but there’s no passkeys..

Just tried to create passkey for this forum and saved it on Bitwarden. Logged in with no problems, except huge passkey selection window of course. then problem is in Discord side??

So it’s no general problem and BW passkeys - in general - do work with Arc browser and the BW browser extension.

I don’t use discord, so I have no idea of their passkey implementation. – It could be their implementation… it could also be some kind of “incompatibility” between their implementation and Bitwarden…

PS: Well, wait…

Did you check on the browser extension on Arc browser, if

  1. “Ask to save and use passkeys” is turned on (Settings → Notifications) and
  2. “Discord” is not on your “Excluded domains” list (Settings → Notifications → Excluded domains) ?

PPS: And, you are on MacOS… as some reported, (my words now) MacOS and it’s passwords.app seem to be very “intrusive” and may also contribute to your issue… (see e.g. here and the following posts)

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Ditto. Even if you have autofill turned off for passwords.app, I recommend deleting any passkey you have saved in that app if you want to have the passkey saved in BitWarden.

  1. Yes
  2. Yes

Paskeys works everywhere else except discord..

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The same issue with ARC on windows + bitwarden extension. The pop up/dialogue to save the passkey just doesn’t come up at all. This can be reproduced on this link. Firefox works fine, but not bitwarden Yubico demo website

I just tested this on Windows 11 and Arc browser - I do get that pop up (though it looks different than on e.g. Vivaldi):

Did you restrict pop ups on your Arc - or something like that?

Here it also works for me - on macos, arc.

Others have mentioned that passkey support does exist and is working, in general. You mentioned that you were trying to get Discord to work, specifically. I’m currently running into a similar issue with passkey authentication where my key is not discoverable. Bitwarden shows I have a key, but when I initiate password-less login, no keys show as applicable. However, if I submit my username/password, and then select passkey for 2FA, Bitwarden suddenly shows my passkey as applicable. I submitted a bug report to Discord support, so we’ll see if they are able to update how they issue and handle passkeys.

@apcarr Welcome to the forum!

I guess this “issue” is also tracked here (PS: and seems to not be related to Arc, but more of a “discord thing”):