Bitwarden extension for browser no longer working with PIN

Doohie · September 20, 2023, 12:32pm

Unlock with PIN has stopped working for me since updating the Bitwarden browser app(extension).

v2023.7.1 was the last one that works for me.
First Firefox and now Edge…please help.

abyss02 · September 20, 2023, 1:14pm

There is already a bug filed:

github.com/bitwarden/clients

Firefox Extension: Can't unlock vault with PIN

opened 10:46AM - 14 Sep 23 UTC

DiGi

bug browser

### Steps To Reproduce 1. Have Firefox extension logged in with enabled PIN u…nlock 2. Try to unlock with PIN 3. Enter key doesn't do anything, can't open vault Extra steps 4. Logout from extension 5. Login back using main password and 2FA 6. Try to enable PIN again 7. "Enter PIN" field is not responding to Enter key, OK button is not working too ### Expected Result I can unlock vault using PIN, I can enable Unlock by PIN option. ### Actual Result Enter key is ignored, I can't submit existing PIN. I can't create new PIN. ### Screenshots or Videos _No response_ ### Additional Context Extension is not working on my two desktop systems. I haven't any issues last week so it is maybe regression with new version 2023.8.3 (from Addons website: Last updated: 7 days ago (7. September 2023)). There are may one or two star reviews from last week on Firefox Addons with login issues using biometrics too. ### Operating System Windows ### Operating System Version Windows 11 22H2, Windows 10 22H2 ### Web Browser Firefox ### Browser Version 117.0.1 ### Build Version Firefox Extension v2023.8.3 ### Issue Tracking Info - [X] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

bw-admin · September 20, 2023, 3:24pm

Thanks for sharing with the community @Doohie - the Engineering team is working on a fix

OpSec · September 20, 2023, 8:14pm

I am glad I logged in here. Me too. BW still works IF I use my master password, but its over 40 digits long --------------- oh my!! LOL!!

krato · September 21, 2023, 5:35am

It should be a major - you actually cannot use your passwords!
I saw this problem a long time ago as well.

We have 3 methods of authentication
-biometric
-password
-PIN

If one of them doesn’t work on any supported platform it should be a major, resolved immediately