I just purchased Bitwarden Premium, and was trying to get Bitwarden’s TOTP function to work. I was able to add a TOTP URI with my phone, but it would never display the 2FA code, nor would the clock icon next to an entry appear as blue. Not on my phone, and not in my browser add-on, even after manually telling it to Sync. It did give me the option to “Copy Verification Code” in the Web Vault. But that’s it.
…until I logged out and logged in again. Closing the phone app and/or my browser didn’t fix the issue, but once I logged out and then in again for the first time after having purchased Premium, that seemed to fix it.
I don’t know if this is a bug or not. Apparently you need to log out and in again after buying Premium to get Bitwarden to unlock the new features.
Thanks. I’m actually switching from LastPass today.
I tried Bitwarden some time ago but I liked the LastPass’ Security Challenge better than Bitwarden’s Vault Health Reports. …and then LastPass locked the Security Challenge on their web vault behind a $3/mo paywall (ie. LastPass Premium.) I found I could still access it on mobile, though. So it was just annoying, if not a bit ominous of future changes they might make.
But LastPass is also constantly popping up an “Upgrade to Premium” ad in the browser add-on’s drop down menu. -.- Nope. Stop bugging me about it.
So I’m switching to Bitwarden. I like it so far. And maybe I’ll decide whether I prefer using its TOTP function for sites rather than using Authy.
I can already now say that I like using Bitwarden for 2FA better than using Authy, and I’m not even done migrating all my 2FA accounts yet.
It’s much more convenient; the TOTPs are on any platform where I can access Bitwarden, so I can use one app instead of two; and which sites I have 2FA active on is less obvious. Also, Bitwarden has an Inactive 2FA Report, wherein it compares all the sites for which I have passwords against which ones have 2FA available to see if I haven’t enabled 2FA on some of them. LastPass’ Security Challenge doesn’t do that—LastPass Authenticator is just a red-colored Google Authenticator clone that implemented a cloud backup before Google’s did.
After reading this post I killed the app and cleared the cache and restarted with no joy. I then opened the web vault and manually pasted the 2FA code and it generated the code for me. I thought that was it, but even after cycling the android app and clearing its cache again, I still see the message “Premium subscription required”
Please help.
Edit: Forgot to mention that I did sync the vault each time as well.
I though that exiting was actually logging me out since I had to authenticate to get back in, but it appears I was mistaken. I found the actual logout option and that did the trick.
This is my only 2FA at the moment, but will I have to do this every time in the future, or was this a single time issue? I had to re-enable my biometric login again after logging out properly.
@dh024 I want to be sure we are talking about the same thing.
The 2FA was for an entry in my vault, and I did have the Remember me option enabled for signing into my vault. (I have 2 accounts. personal and work, and work is still a free account without 2FA)
So even though I had it set to remember me, after logging out, I had to re-enable the bio login feature. I’m just hoping that for every login I add to use 2FA that I don’t have to go through all these steps again. I would hope that a simple sync would be sufficient.
The Remember Me option works well for me, and I am only ever prompted if I have been inactive on the Bitwarden client for many weeks.
If you select the Remember Me option, but Bitwarden continues to prompt you for 2FA at login, you might want to reach out to Bitwarden support to troubleshoot, as that would not be expected behaviour.
@dh024 I’m sorry I’m unable to convey this accurately.
I am not using 2FA to login into Bitwarden at all. I was adding it to one of my vault items to use on another site entirely. Anyway, I’ll find out if I have to repeat this entire process the next time I add a 2FA to one of my logins and will report back so others will know.
Whether or not you will need to re-enter your TOTP codes on that site entirely depends on how the website owner has setup their authentication. Bitwarden can only provide the codes, I’m afraid.
@FRG-Tech To clarify, you should only need to log out and log back in once to enable all of the Premium features (such as TOTP) after upgrading. Congrats and welcome to Premium!
I would just like to add, I find this feature most excellent! . I never really thought it was that big of a deal, offering TOTP codes from a password manager. I had been using my cell phone with the google app and after testing it out on a site, and seeing just how convenient it is not needing to pull up my cell phone, I’m definitely sold.
The one thing I would like is if pressing the “Copy Verification Code” would also fill in the field. But, copy & paste is still great! So thank-You!
. I never really thought it was that big of a deal, offering TOTP codes from a password manager. I had been using my cell phone with the google app and after testing it out on a site, and seeing just how convenient it is not needing to pull up my cell phone, I’m definitely sold.
So thank-You!