So this is a new one. Today I helped my mum set up Bitwarden. Later on, I wanted to log in to Bitwarden’s Webvault myself via Firefox. However, I found myself greeted by a “Rate limit exceeded. Try again later” error. Even hours later, still the same error. A page on Bitwarden’s policies initially lead me to believe that this might be, because while setting up her account with my mom, we logged into her account a lot on different devices, and this might’ve triggered some sort of IP ban for our modem. However now, hours later still, I’m in a completely different location and getting the same error on my laptop. Was my MAC address banned somehow? Although this would make it a very jumpy protection mechanism. Or could this be a different issue?
Interestingly enough, every now and then when reloading the login page and trying again, a “wrong password or username” error is sprinkled in, even when my login details are very clearly correct. This has never happened in the past to my knowledge and I can usually log into Bitwarden’s Webvault just fine, so I can’t see this being a suddenly appearing browser/plugin issue either. Any help would be appreciated.
According to (*) the issue was solved for someone by switching over to a different network (WiFi vs. mobile network). If this is not possible for you try again after rebooting both the device that showed that issue and your router
In the past (and especially when starting with Bitwarden) I logged out and back in a lot of times (also within a short period of time) without encountering any issue.
However, after downloading some Bitwarden source code and searching it for the error message I found this sub-routine (see below marked in bold):
public ErrorResponse(JObject response, HttpStatusCode status, bool identityResponse = false)
{
JObject errorModel = null;
if (response != null)
{
var responseErrorModel = response.GetValue(“ErrorModel”, StringComparison.OrdinalIgnoreCase);
if (responseErrorModel != null && identityResponse)
{
errorModel = responseErrorModel.Value(); ;
}
else
{
errorModel = response;
}
}
if (errorModel != null)
{
var model = errorModel.ToObject();
Message = model.Message;
ValidationErrors = model.ValidationErrors ?? new Dictionary<string, List>();
CaptchaSiteKey = ValidationErrors.ContainsKey(“HCaptcha_SiteKey”) ?
ValidationErrors[“HCaptcha_SiteKey”]?.FirstOrDefault() :
null;
CaptchaRequired = !string.IsNullOrWhiteSpace(CaptchaSiteKey);
}
else
{
if ((int)status == 429)
{
Message = “Rate limit exceeded. Try again later.”;
}
}
StatusCode = status;
}
So you are right: This is caused by “too many requests in a given amount of time”. And the solution to this is given in the error message: “Try again later”.
There is a bug regarding this? I getting this error and I haven’t logged in anywhere anytime soon, browsers, mobile and desktop app all have been logged in since several months, I just tried accessing vault.bitwarden.com and I’m getting that error, haven’t got any email either regarding multiple attempts to access my account, either way it has 2FA so… I don’t see why I’m getting that error.
@1024 I would check to see if you have any browser extensions interfering, perhaps with things like the captcha. If you have the Bitwarden mobile app installed on a phone or tablet, you might try it instead to help narrow down the sourslce of the issue.
Hey there, are you using a VPN? Have you tried pausing it or switching to a new connection to ensure no interference? Are you seeing a 403 status in the console?
