message that the vault is closed

When I try to access BitWarden while logging into a website I get a message that the vault is closed. (see print screen) This while I am logged in in Bitwarden. What action do I have to take in advance to open the safe?

Best regards,

Edit 3sept21:

Problem solved by reading the post below.

Hi @frans - I don’t see your screen capture. It would be very useful to diagnose your problem if you can upload it.

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Hi David,

Apologies for the lack of the print screen.

I have now found my solution via the link below. Of course I could have done that sooner… :wink: :wink: :wink:

For now at least I know that there is an extensive source of information in this forum for problems that arise.

:wink: :wink: :wink: :wink:

Best regards


Can you please still provide the screenshot or perhaps some more details so that others will find this topic and then learn how to solve it ?


Done… :wink: :wink: :wink:


Did you have a fix on this issue? I am facing the same issue last time. But no response from anyone.

First of all I have to say I am not an expert. I searched the forum and found the following text. After reading this carefully, this turned out to be the solution for me.

It turned out that, due to my impatience, I had skipped some steps. :wink: :wink: :wink:

Best Regards,

link: Added Bitwarden Free in my Chrome Extensions, but keeps "saying" Vault is closed - #4 by Ruud