The Firefox Bitwarden extension shows the following popup: [image] However, there is no popup on the desktop app asking for biometrics to be properly enabled. I have got this working on Microsoft Edge, but only Firefox seems to have an issue. I have checked that the Registry Editor points to the …

That sounds like great news. Look forward to the fix.

[image] gswhite: Safari or Firefox, neither of which works We now have at least one fairly recent confirmation, that it works on Safari/Mac: MacOS Safari Extension Biometric Unlock Doesn't Work - #8 by elginkevin PS: And on Windows, I just set up biometrics for the desktop app and Firefox ex…

Hi all, I can confirm that the Biometric error still exists with Safari. I managed to get every other browser to work.

Hello, I also get this problem with my Firefox based browser Zen, on MacOS.

@karlaugustkrogh Welcome to the forum! Just a few things: what versions of the Bitwarden desktop app and browser extension (on your Zen browser) are you using right now? can you unlock the desktop app with biometrics? → if not, see here: Unlock With Biometrics | Bitwarden did you enable “Allow br…

I also have this problem on MacOS and Firefox, however it works well in Safari. I have the browsers side by side set up the same way and when clicking “unlock with biometrics” in Safari I get the touch ID prompt and it works well, on Firefox I get stuck on the “Awaiting confirmation from desktop ap…

@maxiu Welcome to the forum! What version of the BW desktop app and Firefox extension are you using? And did you already try to deinstall the Firefox extension, make sure that the local storage of the extension was deleted (if not, delete it manually), then reinstall the extension, log in again …

Hello Desktop app Version 2025.12.0 (52522) Extensions version 2025.12.1 I tried as you mentioned with removing the extension and deleting local storage for it but it had no effect.

Hello, I have the exact same problem, and I tried your suggestion @Nail1684 . Worth noting it’s a fresh Mac and that’s the first thing I’ve tried setting up. Unfortunately the problem persists. It works fine on Chrome on the same machine. My Desktop App and Extension versions are exactly the same …

@nikoul Welcome to the forum! Unfortunately, I don’t use a Mac where I could try to reproduce it… (I only know, on Windows 11 it works also with Firefox) Three ideas: You can contact BW support to try to get assistance with this. (–> if there is a solution, I think we would be glad to know abou…

Firefox browser extension biometrics integration stuck on "Awaiting confirmation from desktop"

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grb February 25, 2026, 7:34pm 30

There was a Linux issue related to this (I believe it may have recently been fixed):

Since macOS is Unix-based, it’s possible that the same bug is affecting macOS users.