Feature requests votes pointless as long time users can't vote at all

I signed up just to vote on Unlock with Device but I have no votes and can’t.

I’ve used Bitwarden for years, set it up for a bunch of people and so on.

What’s the point of having votes when experienced users aren’t able to contribute to feedback?

Is the BW development - community communication this bad overall?

I also see multiple people (including myself) asking for an update and if this feature was rejected and all being ignored also.

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Discourse has a “Trust level” mechanism. Voting requires (iirc) attaining trust level 1. Having just joined yesterday, your trust level is “new user”. Spend some time wandering around and reading a few things and you will quickly be upped to trust level 1.

There is no linkage between the community and your vault (which is a good thing), so there is no opportunity to grant capabilities to long term vault holders nor to paying customers.

I have better things to do, that’s not a solution.

Voting seems more like a ‘recycle bin’ solution. Give it to people so they stop asking and fussing but only recycle 1% of what goes in.

Do me a favor and vote for me please, and anyone else who sees this.

Perhaps an opt in option to just check approximate time used of bitwarden account via email securely just for this site could be added. Assuming user feedback is actually wanted of which I’m very skeptical.
I don’t think it would be a significant security risk because:

  • It’s opt in
  • Most people will use an email address which they use everywhere anyway
  • Could make result random or in increments so it won’t link to any specific account creation date

Thanbks for info.

Edit: what a shame I don’t have the ‘trust’ to make such a suggestion…

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For the record, Nommy has achieved basic user, having met the requirements with less than 30 minutes of read-time.

And this is what you get when you have a system that rewards just spamming crap to do anything. Maybe I should get a bot to just post random crap eveywhere for voting purposes.

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I kind of agree with @Nommy. I totally understand the purpose of the trust feature, don’t get me wrong. But for those of us who spend more time helping family members and friends on-boarded, and not scrolling through the forum, we should be allowed to have a voice on features. At this point a troll has more rights than what @Nommy and I do, just because they interact more with the forum than we do.

If there was a feature that connected to the Bitwarden back-end, that confirmed you were a paying customer, that would be a better confirmation, and give paying customers higher priority as well.

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@cclarke Welcome to the forum!

For what it’s worth, your forum trust level has already been bumped from “new user” to “basic user” (after only 13 minutes of “read time” on the forum). Can you still not vote?

Thanks for the feedback! Our trust level settings are aligned with standard Discourse practices and are intended to promote a fair and secure voting environment.

Only after faffing around for 10 minutes was I able to actually post. Which isn’t TOO bad, but again, my original point stands. If I was a regular user, I would have left and just changed products :man_shrugging:

I stuck around because I like Bitwarden, and want to see it do better :+1:

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It also seems to have changed. I used this a few years ago and I could vote. But now even after removing my previous vote I’m currently unable to vote on anything.

Your current “trust level” is “New User”. You currently have 9 minutes of “read time” Spend another 15-20 minutes browsing the forum and you will level up to “Basic User”, allowing you to cast votes.

No clue if the historical settings were different.

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Are you going to act on the feedback you got here and make voting useful as well as no matter how safe and fair it is it’s pointless without that?

Seems pretty clear there’s significant votes from people that don’t have the time or patience to wait the arbitrary somewhat pointless prerequisite time on the forums to give it because they have things to do, like roll out and help other use Bitwarden.

@nommy, I don’t understand why 90 days later, you continue to complain about having had to wait 1 day to get the right to vote, yet you have not cast any votes.

Maybe if you read what I just wrote you might get a hint. If you’re still confused give it your best guess and if you’re wrong I’ll explain.

So, you want a stricter mechanism that not every “crap” gets rewarded with the ability to vote, but that new users only manually/“hand-picked” get voting rights - after evaluating the quality of their posts and other acitivities?

I think this is what they want:

 

In other words:

  • Log the creation date of each Bitwarden account.
  • Link Bitwarden account metadata to Community Forum account.
  • Set Discourse trust level based on Bitwarden account age.
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a) Is that even possible with the Discourse forum software?
b) Would that BW account data even be accessible “from the outside”? If not, that would need a change in how the necessary data would be stored etc.
c) How would that “link” be established?
d) If that “link” could be manipulated or circumvented by (forum) attackers, what would that mean?

To me, that seems way more complicated (of course for the “forum administration”), than reading a few minutes in the forum.

I mean, the 20 votes one has… I guess, most of the required “reading time” you already accomplish just by looking through the feature request you might find interesting, evaluating for which one’s you might vote… (given, you don’t decide just by reading titles)