And BTW, what even mean " Ensure that all user agents are up-to-date.". What is my “user agent”? How I can make it “up to date”?? Is that my mobile application, Windows software or online vault???
Can somebody expline this to me, please?
No. Is not fixable as you say. I’ve tried all those suggestions and the problem still persists.
@Lucio_Otavio_Jr Welcome to the forum!
I’ve tried all those suggestions
Do the things you’ve tried include the last suggestion, which is to contact support (providing relevant information as specified in the Help page? See below:
Got this error today, read through the 83 previous comments and saw that Bitwarden is still relying on automated IP blocking with no manual bypass for extra authentication, essentially rendering the account unusable.
Decided that I didn’t want to reward stupid business decisions and cancelled my account (after migrating to 1pass). Now I’m getting my friends and family moved over too. 
Oh, and to the Bitwarden developers - you should google “CGNAT” and understand that blocking a single IP address can mean blocking an entire neighborhood or subdivision with hundreds or thousands of endpoints.
Latest update:
The (hopefully one-time) workearound / solution procedure which seem to have resolved “Error 7” in my end on all my units is as follows:
- To change network: Connect to a region specific VPN server that corresponds to your BW server location (US or EU)
- Now proceed to BW login - please do remember to tick the “remember me” checkbox during login
- Disconnect VPN connection
- Logout from BW
- Test login again without VPN (only master PW and potentially 2FA should be needed): Should work
- Restart unit in question and retest BW login again without VPN
As such the network error issue seems resolved after this i.e. no more need to access BW over VPN after above steps were performed once. Tested this on Firefox BW extension (Linux), BW app (Linux) and Android app.
Whether it works persistantly evidently only time can tell. This is day 1 for me since encounterinf error, but it seesm to work now.
Hope this may be of help to others.
Update:
On my part this block (at some point) seemed to be triggered by Portmaster runnning on a specific unit. I could access my vault without error when disabling Portmaster, although Its not obvious what BW service/ports portmaster is actually blocking (Im using the portmaster free version)
Anyway, just in case it helps others
I have had this Error 7 issue suddenly occuring on all new instances / sessions it seems. It’s seems a very bad design decision which creates a mess to your end users. I have just contacted support using the mailform in the troubleshooting page requesting flags lifted and a permanent whitelist so I wont run into this issue again.
Hope it wont be needed to migrate to another solution / provider and I’ll update this thread once hopefully resolved by the support team. Thanks!
Wow, just got this error at work today after months and months of using it fine. I use it for personal only right now but we are looking at migrating the entire enterprise solution. This in one fell swoop killed any option of us using Bitwarden… nice job guys! Contacted support and now stuck waiting. Couldn’t imagine the issues and headaches this would cause if you actually had this happen for an entire company.
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Completely ridiculous.
I JUST started to use BitWarden and I have the same problem you’re all facing. That damn error 7, I tried rebooting my router, I tried different browsers, I tried a bunch of stuff.
The ONLY THING that worked was logging in through my phone using 5G instead of my home network. My network really seems to be the problem, but nothing, NOTHING happened on it for it to change suddenly like that.
I’m beyond pissed, this feature really needs to go. Just push the 2-Step authenticator every single time we log in and stop trying to block us from using your goddamn product.
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After reading this thread I am shocked at Bitwarden Support’s behaviour. You need to listen to your users. Perhaps the software might be reporting false positives?
Anyway, about the error 7 I experienced.
I sideloaded Google Playstore onto my Fire Tablet and then installed Bitwarden. I get the dreaded error 7 
However, I can log in on Chrome. I can (touch wood) log in from other devices normally.
@John_Bizeray Welcome to the forum!
What specific behavior are you “shocked at”? As far as I can tell from the support interactions described in the thread, the support reps either whitelist the affected IP, or they inform the user that the IP cannot be blocked (because the user’s IP is in an IP block that is actively attacking Bitwarden’s servers) and offer a set of work-arounds. Those responses don’t seem “shocking” to me.
Put an error when we are behind a VPN (IP in a same country than without the VPN), this is a nonsense for security. So I can’t use BW with a public spot (café, restaurant, hotels…)
And when I’m on holiday in a foreign country, I can’t connect?
Why not checking before that the 2FA/security key is used. And if not, then put the error!
Guy this issue is not fixed. I am having the same issue now. why have you not removed this nonsense check?
9 months later, What Has been done to improve this?
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1 Year plus, Yet no solution. i guess humans arent as good as they seemed when it comes to problem solving. lol.
@Harry_Peterson Welcome to the forum!
This is not accurate. There is an entire Help Center article dedicated to solving this error: