Racle
September 14, 2023, 5:43am
1
After recent update, CTRL+SHIFT+L doesn’t work anymore. Yesterday everything worked just fine.
There is no shortcut conflicts in Firefox extensions.
Seems like latest addon version broke few other fuctionality (PIN Unlock in Forefox no longer working in 2023.8.3 - #7 by hspindel , App (version 2023.8.0(7466)) crashes after re-entering master password )
Racle
September 14, 2023, 8:03am
2
Update:
Seems like CTRL+SHIFT+L doesn’t work on second Firefox window. On first window that works just fine.
Same problem here. It worked fine for me yesterday and stopped functioning today.
DoctorB
September 14, 2023, 10:01am
4
But the latest Firefox is 117.0.1
Which platform are you using?
Racle
September 14, 2023, 10:19am
5
@DoctorB Firefox Developer Edition, Linux
bnffalo
(NQK)
September 14, 2023, 12:47pm
6
Same issue on Firefox 117.0.1 (Standard version) and BW 2023.8.3.
It works if we replace it with another shortcut. For example “Ctrl + Shift + K”
Welcome to the community @Racle and thank you for making us aware of this issue. The resolution we’ve found iso far s to uninstall the Firefox extension, reboot machine, and then reinstall. Let us know if this helps!
3 Likes
bnffalo
(NQK)
September 15, 2023, 3:43am
8
It works. Thank you.
But no need to reboot machine, just uninstall the extension, close firefox (Cmd + Q) and then reinstall the extension.
2 Likes
Thanks, I also had this problem since the latest updates (on Linux only weirdly, Windows seems ok so far) and reinstalling the Firefox extension has fixed it.
Racle
September 19, 2023, 3:36pm
10
After reinstalling plugin, it worked for a while.
After reboot it did same thing randomly.
Issue seems to be package, as many has pointed that out. GitHub release works perfectly but package via Mozilla addon doesn’t.
And package size doesn’t match. GitHub has ~9mb while mozzilla addons page has ~4mb.
Seems to me like broken upload. Re-upload could help.
1 Like
Thanks for the additional info @Racle - the Engineering team is working on a fix.
This has just broken again for me on firefox. Any chance of that fix being released?
Racle
October 4, 2023, 8:23am
13
After update (Version: 2023.9.1) shortcut was broken, but after restarting browser CTRL+SHIFT+L works again. Same for pin-code.
Thanks, yes browser restart seemed to fix it.