App (version 2023.8.0(7466)) crashes after re-entering master password

Ask the Community Password Manager
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1
  1. Enable biometrics authentication
  2. Create a login and in that login tick box for master password re-prompt
  3. close and then open app via biometrics(finger)
  4. Open login and try to see and password , it will try to reauthenticate , enter master password. app will crash
9 Likes
2

Same here. Pretty annoying. Hope it’ll be solved very soon :frowning:

3

Me too, issue on iPad and iPhone. Can’t access items on mobile devices that are protected with master password. Can only be accessed on laptop. Very limiting!

4

Thank you for flagging. The team is working on this asap. You can try to use the web app on mobile as an alternate route as well.

5

Same here, bitwarden unusable on both ipad and iphone. Actually even with brave browser extension there is some freeze.

6

Hi. It also happens on Android

7

Happening on both iOS and Android for the past week.

8

Ok, I got here to report the same issue. App crashes on Android after typing master password. Good to know the team is on the fix :slight_smile:

9

the issue also happens on the Chrome Extension, it gets stuck after re-entering master password

10

i cant also log in with web browser also

i cant log in any way

11

I have the same problem on Android, any time i enter the master password the app crashes. This is a really big problem and needs to be fixed fast.

1 Like
12

Same issue for me also crashing in Android

13

Same here, apple, android and mozilla