Browser shortcut for "Generate new password to the clipboard" -- disable by default

The default Bitwarden Chrome extension keyboard shortcut for “Generate and copy a new random password to the clipboard” is CTRL (CMD on a Mac) + SHIFT + 9.

This is the same keyboard shortcut for “quote” on Gmail.com. Every time Bitwarden is installed fresh on a browser, this setting needs to be changed or disabled (via chrome://extensions/shortcuts) in order for Gmail to operate normally. On it’s own this default setting can be disruptive, but it’s especially bad for situations like writing emails because the clipboard gets overwritten, too, and it’s a common scenario for something to already be copied (i.e., if you’re quoting someone, you’re likely copying and pasting text from somewhere, and Bitwarden erases it). I generally get around this with changing defaults and using a clipboard manager, but I wish it didn’t keep coming back.

I propose that the default shortcut be a different keyboard combo, or disabled by default.

Welcome to the community ToddBonzalez. I have shortened your subject title to remove the rationale you explain clearly in your post.

Do you have a proposal for a shortcut which could be used, considering conflicts with other common software? In fact it may be easier either to divide up your proposal into two or to settle on one of your positions – either to change the shortcut or to disable it by default. That way, people will know for what they might be voting.

Thanks! It’s probably easiest to disable by default rather than research all the potential conflicts. Bitwarden could offer instructions on how to enable it for those that want it, which would also let folks choose their own shortcut from the start.

Yes, I think so. I will change the title accordingly.

Just wanted to return here to reiterate this. I had to reinstall Bitwarden on Brave because of a bug, and it reset this setting to the default and broke Gmail and Slack formatting shortcuts. It was easy enough to fix, but I still had to go to Bitwarden support FAQs to find the link to change the setting, and I’ve done this so many time already you’d think I’d have it memorized, but it’s not intuitive.

For the record, instructions for how to customize your keyboard shortcuts are available in the Help Center documentation:

Yea, that’s where I always end up. I just think it’s the wrong default shortcut given that it’s a standard shortcut already for “quote” in Gmail, Slack, etc. Heck, it is in this forum, too.

Bitwarden should have no business coopting it.

Your feature request is what it is, and it will be interesting to see if it gets traction. I just have a feeling that if the shortcut is disabled by default, the number of users who end up having to manually define the shortcut each time a browser extension is reinstalled is going to greatly exceed the number of users who currently have to customize the definition to avoid conflicts with Gmail or Slack. I could be wrong, though. But the issue is that you’re going to inconvenience either one group of users or the other.

Fair. I don’t know that it needs to be nothing by default, just not use something that is already widely used.

I note that in the new beta release of the browser extension, all extension shortcuts (except Ctrl+Shift+Y to open the extension) appear to be unassigned by default.

Might be a case of “be careful what you wish for”…