Android "Update your encryption settings" notification at logon

[cwr64]

Hi, Please point me exactly to the place where it tells me how to post a question about a problem I’m having. Problem happens on Samsung A35 5G Android cellphone. I am logged onto my W10PC right now. At cellphone logon to Bitwarden, I logon with master PW and BW first pops a thing asking me to update encryption by entering my master password. I then enter my master password and the process fails. The failure generates a “stacktrace” whatever that is, but I did capture the stacktrace. And then Bitwarden has me logged in as normal. I think I’m using the Brave browser, btw, but I think the browser is not up when this happens.

[dwbit]

Hi there, if the issue persists after reinstalling, please contact support directly at: Help Center | Bitwarden

[SireSalty]

I am getting this issue on android I keep getting this window: "Update Your Encryption Settings" but my Master Password continually fails. Please Help

At logon I’m being prompted for master password, and I found that the only way to fix it was to reinstall the application. Seems this iOS bug has affected android as well.

Pixel 10 Pro
Android 16

[dwbit]

HI @SireSalty thanks for confirming that reinstalling resolved the issue for you.

[geo (George)]

Getting this update encryption prompt when I open Bitwarden app on my Android mobile phone (screenshot) …

When I supply requested master password the update crashes. Below is the error message:

Stacktrace:

retrofit2.HttpException: HTTP 400

com.bitwarden.network.core.NetworkResultCall.toNetworkResult(r8-map-id-82b2ce132d84bf0c0f66d53f9b3d907545fe37ac79c4ec3e6cc54fd216ad5899:9)

com.bitwarden.network.core.NetworkResultCall.access$toNetworkResult(r8-map-id-82b2ce132d84bf0c0f66d53f9b3d907545fe37ac79c4ec3e6cc54fd216ad5899:1)

com.bitwarden.network.core.NetworkResultCall$enqueue$1.onResponse(r8-map-id-82b2ce132d84bf0c0f66d53f9b3d907545fe37ac79c4ec3e6cc54fd216ad5899:11)

v75.h(r8-map-id-82b2ce132d84bf0c0f66d53f9b3d907545fe37ac79c4ec3e6cc54fd216ad5899:13)

j77.run(r8-map-id-82b2ce132d84bf0c0f66d53f9b3d907545fe37ac79c4ec3e6cc54fd216ad5899:49)

java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1154)

java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:652)

java.lang.Thread.run(Thread.java:1564)

Version: 2026.3.1 (21415)

Device: motorola motorola razr plus 2024 15@35 prod

CI: commit: bitwarden/android/release/2026.3-rc49@c2ef20e1ed74a9cba60b19d5849af168629d3756

build source: bitwarden/android/actions/runs/236604596

40/attempts/1

[Nail1684]

@geo I’ve moved your post into a thread on the same topic. – See above for the solution.

PS: Here the corresponding bug report on GitHub (Android repo):

[PM-35218] Updating Encryption Settings crashes on mobile app

[geo (George)]

Uninstall and re-install of Bitwarden from Google Play app store has bypassed this issue. Will advise if it re-occurs.

Note: Side effect of an uninstall is loss of some local settings, e.g. biometrics, and shortcuts. So if the actual root cause was fixed by developers instead of this workaround, would be much appreciated!

[Nail1684]

@geo

So if the actual root cause was fixed by developers instead of this workaround, would be much appreciated!

I think they’re working on it.

(See also this comment and this PR for the Android app: https://github.com/bitwarden/android/pull/6802)