I recently converted to Premium which works fine on my computers, but my Android app doesn’t recognize it. Whenever I try to view an attachment it tells me I need Premium.
Hi @jp0 - you will need to logout of the app and log back in again for it to recognize the upgrade in membership status. Let us know if that works for you! Cheers.
That worked. Thank you.
The experience is very confusing. I bought the premium subscription and was searching for a way to show the TOTP code on Android, but couldn’t find it. Would it be possible to enable the features automatically or at least show a banner that informs users that they need to logout and login again?
Hey @mimi89999 The team has put in a fix for new users but existing users may still experience this forr the time being. In-app notifications are a great idea and definitely on the roadmap. The team will keep working on ways to make this process more seamless.