Hi, recently I logged in and all my passwords have been deleted - all the fields have no usernames also. I can still see the 47 icons and note signs in my vault - but each one of them is completely empty. Has my data been breached/ stolen/ hacked?
Log into your web vault at Bitwarden Web Vault and let us know what the results are that you see.
I saw something similar once using a browser extension, it occurred after I installed the browser extension on a different browser and logged in, while still logged in using the original browser. Shortly thereafter everything was fine.
Hi thank you so much. After logging in the web vault, I could see all the filled fields again. Also deauthorised all sessions and now it’s working on the app also.
Glad to hear. Yes, it’s a little bit of a scary moment when it occurs.
@Saks_connor Welcome to the community forum!
FYI, I changed the topic title to “All vault items are blank” (was “Data has been stolen from Bitwarden”).
Glad your problem resolved itself!
This happened to me too about a week ago. Some combination of logging out & uninstalling/reinstalling the app fixed it, but still, it’s absolutely terrifying when it happens.
IMHO fixing this should be pretty high priority for the Bitwarden team.
Thinking there is actually a security reason behind this but I could be completely wrong.
It would be nice to get some clarification from the Bitwarden team.
FWIW I have also ran into this issue albeit rarely, usually though during account switching and as mentioned typically a complete Log out of the account and subsequent Login will resolve the issue.
So I believe it may stem from an issue related to decrypting items in memory.
Also related post which has similar results.