Your safe is locked. Verify your identity to continue

I use different browser with the bitwarden plugin, they’re all work fine.

I also use the bitwarden app for windows and this is not working anymore. If i start the desktop app i see the following bitwarden message:

“Your safe is locked. Verify your identity to continue. Registered as xxx on bitwarden.com.”

No buttons there, no links, no signs, how to verify my identity?!

IMG_20240425_163048~3|670x500

You seem to be experiencing the same problem as the user here:

and the BW person there pretty much suggested removing your appdata directory, reinstall the app, and try again.

I attempted to reproduce your issue and was unable to do so. I recommend removing all files from the location mentioned here (Storage | Bitwarden Help Center), restarting your device, and re-installing the application.

Mine is in:
C:\Users\***\AppData\Roaming\Bitwarden

edited: grammar

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