Your safe is locked. Verify your identity to continue

I use different browser with the bitwarden plugin, they’re all work fine.

I also use the bitwarden app for windows and this is not working anymore. If i start the desktop app i see the following bitwarden message:

“Your safe is locked. Verify your identity to continue. Registered as xxx on”

No buttons there, no links, no signs, how to verify my identity?!


You seem to be experiencing the same problem as the user here:

and the BW person there pretty much suggested removing your appdata directory, reinstall the app, and try again.

I attempted to reproduce your issue and was unable to do so. I recommend removing all files from the location mentioned here (Storage | Bitwarden Help Center), restarting your device, and re-installing the application.

Mine is in:

edited: grammar

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