Wrong, old password on chrome

I just used the Chrome extension to put in my password but it filled in a password I changed a week or so ago. The vault has the correct new password that I was able to copy and paste. How do I get the Chrome extension to reflect the correct information? (Using Mac High Sierra, Bitwarden 2023.12.1)

In the browser extension, go to Settings > Log out > Yes. Then log back in.

Thank you.
I have changed passwords in the past and not needed to do this, but it may be I went through the password change in a different way.

My understanding is that this is a one-time (or rare) technical glitch that may have been caused by a recent Bitwarden update.

Well, at least I now can log in fine, so thanks for the info, and should it happen again I now know about the log out option. I did try shutting Chrome and restarting which included needing to reinput my BW password - when that didn’t work I was concerned. I looked at the extension info on the Chrome menu, but didn’t think of opening the extension and looking at the items on the bottom of the window - I have to admit I only look at the top of that window because that is where you ‘invoke’ the saved password.

Your master password is used for logging in, and sometimes for unlocking your vault. In this case you were just unlocking your vault, because it was still logged in. When unlocking an extension that is still logged in, you should see the text “Logged in as [email protected] on bitwarden.com” below the password entry field. When logging in to a browser extension that is logged out, you will instead see a button labeled Log in with master passwword.

Im getting the same thing in google chrome on debian trixie. I have logged out. Logged in. Re-edited, saved etc etc. But Bitwarden is STILL putting in some password generated by a password manager ages ago which I replaced a while back. The correct password is definitely in my bitwarden account for this site. Very Very worrying.

@Ralph_Manderlay Welcome to the forum!

First thing: did you disable Chrome for auto-fill - and/or could it be, that Chrome fills in your old password? (see also here: Disable your browser-based password manager | Bitwarden)

Second: on a given site where that happens: do you see a “1” in the Bitwarden extension icon in your browser, like here:

2025-01-16--15-30-49-vivaldi_aorUHMO7KF

?

Or is it more than “1”? If yes, you should check for other login items, which may have the old password and get auto-filled accidentally?

Thanks for the reply. Chrome had no google passwords or cache. Browser/google password manager. was paypal which was really worrying until I realised the password was wrong. I did the usual logging in, logging out etc. What fixed it in the end was removing the extension. Reinstalling. Editing my password entry and saving it again. And… voila. Dark magic indeed, There’s a problem but I could not state exactly what it was. Working now. I appreciate your followup and sorry I cant provide more info as its working now.

1 Like

… I guess no need for more info now, as it is resolved for you. :wink:

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.