Windows Hello not available in Desktop app


I am using the Desktop app (1.20.1) on Windows 10 (10.0.17763) but I do not see the unlock with Hello option in BW. I do have Windows Hello enabled, I login on my Windows AD account using Hello.

Would you have any tips on investigating this? Or are there any specific settings I can check?


You should see the option in Preferences under the Security section. It’s just a checkbox, very unassuming :slight_smile:

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Thanks, that did the trick!