Windows 10 client auto-update removes current client but does not install new one

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1

I think others have encountered this before, and I also seem to be persistently unable to have an auto-update succeed on my Windows 10 Surface Book 3. This has happened to me for the last 4-5 updates I’ve been advised about.

The Windows 10 client app notifies me of an available update, prompting me to restart. I confirm, it seems to uninstall the current client, but upon completion when I tick the box to re-open Bitwarden, I get a Windows message about a missing shortcut and there’s no sign of the new version. If I go to bitwarden.com then download and install the latest version Windows installer (Bitwarden-Installer-1.23.0.exe as I write this), it seems to work OK.

I can probably persevere with this, but it seems to be a persistent problem and I thought it’s better for the user community to solve it so we don’t deter others exploring Bitwarden as an option.

Thanks!

2

And the same thing just happened again today. After agreeing to the auto upgrade, I get this:

Screenshot 2020-12-04 095113

I manually downloaded and installed version 12.3.1 and it seems to be OK again.

3

I’m facing the same issue for a year now. Every update I assume that it will be fixed the next one. Now when I get the pop up I just do on the site and download the latest version. unfortunately this doesn’t fix the problem

4

The last time it did this, I re-installed it using the Microsoft Store. Since then it seems to have been auto-updating itself OK because I’m on version 1.26.3 and I haven’t had to do anything.

Bitwarden is the only app I have installed via the Microsoft Store, to get around this issue.