Version 6 is not supported

blulay · September 28, 2020, 3:56pm

Hello everyone,

i have installed bitwarden on a local machine in docker. After logging in to Bitwarden, getting the Enterprise license for my users, I logged in to my local bitwarden server and wanted to deposit the license. But now I got the error message “Version 6 is not supported”. Can anyone help me? I have updated my Docker Container to the latest version and also updated it again to be on the safe side.

In the picture you can see the error message.

tgreer · September 28, 2020, 4:08pm

Is this Bitwarden official or Bitwarden_rs?

blulay · September 28, 2020, 5:14pm

I think it is bitwarden offical.

I installed it following these instructions.

tgreer · September 28, 2020, 5:49pm

Thanks! You’ll want to do 2 things to make sure we’re in the right spot:

Perform update and updateself on your Bitwarden instance to make sure you’re on the latest server images.
Download your license file once more from https://vault.bitwarden.com and attempt to upload it.

We did resolve some issues re: licensing recently, so hopefully that will get you up and running!

If not, definitely reach out to our customer success team here - as a paid customer you get priority support

blulay · September 30, 2020, 10:17am

Same problem as befor. I wrote a message to the support thanks.

wolfi · October 10, 2020, 3:10pm

Exact same problem for me. Messaged support and hope this can be resolved quickly.

Edit: Support answered very quickly.
I already had updated my instance - but be sure to log out and log in again before importing the license. That fixed it for me and it accepted the new license without a problem.