Vault does not appear after unlocking

After unlocking the app with either biometrics or PIN, the vault randomly doesn’t load. All I get is an infinitely spinning circle. Force closing the app fixes the issue until it pops up again.
That’s on a Pixel 8 Pro running Android 14 and app version 2024.8.0.

4 Likes

Same random issue for me

There appears to be some kind of weird outage happening. The Firefox extension shows nothing for me as well on windows desktop.

I have also noted this issue. Pixel 8 pro latest updates and latest app version 2024.8.0

Wanted chime in and say I, too, am seeing the same issue on a Pixel 7a w/ 2024.8.0. My phone gets a bit further, saying, “We were unable to process your request. Please try again or contact us.” I’ve tried stopping the app, clearing the cache, and performing a full shutdown and boot-up on my phone. My browser extensions and Linux app on my laptop don’t have any issues, and my wife’s Galaxy S22 running the regular, non-beta app has no issues.

Having this same problem with Bitwarden on android 2024.8.0 (on beta branch, not sure if it matters). logging into selfhosted instance. But my browser extension works fine (tried fully logging out and back in and that works. Just android doesn’t work)

the same issue occurring for me. Beta Android 15 on Pixel 7 Pro.

Force closing the app and performing the task resolves the issue for that moment.

Thanks