khuntim
(Tim)
April 25, 2024, 1:56am
1
In Firefox 125.0.2 unlock with biometrics will not stick. Unlock with pin seems to work sometimes.
Chrome makes me type full password each time now, unlock with fingerprint enabled.
Allow browser integration is enabled in vault and running in the tray.
removed the extension, reinstalled.
Bitwarden 2024.4.1
Win11 23H2 22631.3447
There is this recent similar issue:
opened 05:04PM - 18 Apr 24 UTC
bug
browser
### Steps To Reproduce
1. Firefox plugin randomly unlinked from Desktop BW
2. … Trying to link it back again: `choose log in with device`
<img width="377" alt="image" src="https://github.com/bitwarden/clients/assets/62620821/5ad4945e-921e-4c61-b70b-c4ab99c5702d">
3. It generates a fingerprint
4. Confirm it in BW desktop
5. Go back to firefox: still not logged in
### Expected Result
Should be logged in.
### Actual Result
Not logged in. Start the process again over and over: same outcome.
### Screenshots or Videos
_No response_
### Additional Context
Several browsers on Mac. Safari linked just fine, no unlinkage problems. Firefox, on the other hand, is very problematic - just the latest:
- Biometrics never working from within FF
- Login with device not working
- Extension drop down/mini window is empty in private mode
I am a paid user, Firefox extension performance is not acceptable even for a Beta version.
### Operating System
macOS
### Operating System Version
14.4.1 (23E224)
### Web Browser
Firefox
### Browser Version
125.0.1 (64-bit)
### Build Version
Version: 2024.3.1 Server version 2024.4.1
### Issue Tracking Info
- [X] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
whose workaround is to remove the extension, restart the browser, and reinstall.
khuntim
(Tim)
April 27, 2024, 5:52am
3
Tried this, same thing. I select unlock with biometrics and it doesn’t stick. not working in Chrome or Firefox. unlock with Pin working
1 Like
Ken_Lasko
(Ken Lasko)
June 4, 2024, 12:42pm
4
I experienced the same thing. What fixed it for me was that my Bitwarden Windows app was locked. As soon as I unlocked it, the Firefox Bitwarden extension was able to retain the “unlock with biometrics” settings.
1 Like
Same here, I need to unlock the Windows app first (even with biometrics) and then FF extension allows me to unlock it with biometric.
This issue started a few weeks ago.
Also tried:
uninstal FF extension.
reinstall it.
login vault back with master password.
setting “login with biometric”.
It didn’t work. There’s something between extension and Windows app when the app is locked.
This seems to be an inconvenient security fix. PIN may be better for people who don’t want to deal with it.
https://old.reddit.com/r/Bitwarden/comments/1cyw9sp/extension_202450_always_requires_desktop_app_to/l5crkrk/
1 Like
khuntim
(Tim)
June 19, 2024, 12:30am
8
Tried everything over and over, deleted, reinstalled etc. “unlock with biometrics” will not stay checked. latest desktop app and extension running in Win11 and logged in.
Chrome has 2024.6.1 extension, Firefox has 2024.4.2
Only option I can get is unlock with PIN. I am premium subscriber if that matters.
Same issue. MS Edge on both Win11 an MacOS