Unhandled Server Error Occured

When trying to Login (from any platfrom) I keep getting the error that an “unhandled server error has occured”. Is this a general problem? Anyone else experiencing this?

I tried different pcs, phones and with/without VPN. No difference.

Hey there, feel free to connect with the official support team at bitwarden.com/contact.

Are you cloud or self-hosting?

Hey dwbit. I am using the cloud version :slight_smile: Thanks for helping out!

@bw-admin There is a Reddit thread where several users reported experiencing this issue in the Web Vault at around 16:30 GMT, although it seems to have resolved now.

My concern is why are no outages shown for that time frame on the status page?

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Thanks @grb this one seems to be resolved.

How come the status page still says “No events for 19 days”?

@bw-admin Thank you! It works again now :slight_smile:

Hey @grb an update has been added to the status page.

Thank you — I had assumed that updates to the status page were automated!

Please note that the “Recent History” section at the bottom still says “100% Uptime, No events for 19 days!”.

Office Accident GIFs | Tenor

Thanks @grb I’ll follow up, this one affected a small pool of users and was not a global outage. I think this one drops down into the history section after a set period of time.

currently experiencing this issue as just recently for the last week or so, but only on my desktop, my mobile can login easily. I’m just using the website (vault.bitwarden.com) no hosting here. Wife’s PC is doing the same thing. Rebooted router and PCs, no change.