Unexpected Error has Occured when logging in on App, Browser

Hello,

This morning just now I was signed out on my app in the middle of accessing my vault. Every time I tried to relog it gave me an Unexpected Error has Occured , so I restarted my phone and uninstalled and reinstalled bitwarden, same exact issue happened. I then tried logging on the web vault in browser, I was able to get as far as device not recognised input code sent to email, but when I go to put in the code it gives the same error.

I checked the status and there is no public reported issue. Losing access to my entire vault is is incredibly disruptive, I was wondering if anyone else reporting same problem or experienced it before

Stacktrace:
retrofit2.HttpException: HTTP 500
com.bitwarden.network.core.NetworkResultCall.toNetworkResult(Unknown Source:10)
com.bitwarden.network.core.NetworkResultCall.access$toNetworkResult(Unknown Source:0)
com.bitwarden.network.core.NetworkResultCall$enqueue$1.onResponse(Unknown Source:14)
z3.c.Q(Unknown Source:12)
td.f.run(Unknown Source:46)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644)
java.lang.Thread.run(Thread.java:1012)

Version: 2025.5.0 (20269)
Device: :mobile_phone: samsung SM-S918U1 :robot: 14@34 :package: prod
CI: :brick: commit: bitwarden/android/release/2025.05-rc20@1e665db8aeb92989bdc7e312506cddd4887cde8e
:laptop: build source: bitwarden/android/actions/runs/15300207138/attempts/1

Hey there, don’t hesitate to contact support if you’re still experiencing this issue: Help Center | Bitwarden