I took your advice and contacted customer support. I’m happy to report that they were able to resolve my problem very quickly. For anyone else who might be having this issue, here is the response from customer support:
This issue sometimes stems from the HKEY_CURRENT_USER\Software[your_browser]\NativeMessagingHosts\com.8bit.bitwarden registry key not being created. You can try the below steps, with which some users have reported success:
In Bitwarden Desktop:
-
Disable Login With Windows Hello
-
Disable Browser integration
-
Restart your machine.
In Bitwarden Desktop:
-
Enable Browser Integration
-
Enable Windows Hello / Biometrics
-
In the Browser Extension:
-
Enable Biometrics