I’m trying to set up ‘Unlock with biometrics’ in the Chrome extension but every time I click the checkbox, I get the message ‘Browser integration is not set up in the Bitwarden desktop application. Please set it up in the settings within the desktop application’. I have tried the same using the Edge extension and get the same result.
The screenshot below shows that I have already enabled Browser integration in the desktop application so I’m really struggling to work out what else I can do.
I have enabled Windows Hello in Windows and can confirm that I can log into Windows using Windows Hello facial recognition. Here is what I have installed in terms of MS Visual C++ Redistributable(s):
Thanks for providing the requested information. However, I’m afraid that I’ve reached the limits of my expertise in this matter. Unless another forum member with more experience in biometrics than I steps in, I would suggesting getting in touch with customer support.
I took your advice and contacted customer support. I’m happy to report that they were able to resolve my problem very quickly. For anyone else who might be having this issue, here is the response from customer support:
This issue sometimes stems from the HKEY_CURRENT_USER\Software[your_browser]\NativeMessagingHosts\com.8bit.bitwarden registry key not being created. You can try the below steps, with which some users have reported success:
