Chrome extension keeps logging out but i recover as I have the master password. For some reason, this time it didnt work and i keep getting user error saying username or password is incorrect.
Hello Megha and welcome to the community!
The most likely causes are:
- You need to select the same server (right under the email address box) that you registered with, which is either: bitwarden.com OR bitwarden.eu. They aren’t interchangeable.
- The email or the password is a bit off. Check spaces, capital letters, numbers, symbols, and spellings. You can try against the web vault, and see if they work. If available, you can have someone you absolutely trust go over it / try it for you.
If I am sure that the above 2 aren’t the problem, i.e. you can log in the web vault, I personally would try uninstalling the extension, restarting the browser, and reinstalling the extension to see if it’s some kind of corruption problem.
If you have BW on your mobile, you can also use “Login with Device” to help with getting logged out unexpectedly (an ongoing known issue on Chromium based extension).